I have the same exact issues you guys are describing and bought an FM radio / receiver to see if that takes care of it and it still does it. I am just hoping its an easy fix because I like Novak a lot and have also used their electronics before for years.
Someone else told me about the fan so I guess I can try that to see if it works.
Our Tech Staff prefers to answer customer application questions directly. The quickest way to get help is to email charlie@teamnovak.com .
Often the techs have follow-up questions for the customer, so they require direct access rather than going thru me. I, personally, am not qualified to answer technical queries.