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FDK8776
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02.13.2009, 05:36 PM

Sorry for my ignorance, but which two? Thanks!
   
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lincpimp
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02.13.2009, 05:38 PM

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Originally Posted by FDK8776 View Post
Sorry for my ignorance, but which two? Thanks!
Just swap any 2 of the 3, does not matter which. It will reverse the direction of the motor. You should have the green led on when going forward, and the red on in reverse. Sounds like you had that initially, but the truck was going the wrong direction. They really need to make this clearer in the instruction.
   
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Thomas Porfert
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Post 02.18.2009, 12:12 PM

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Originally Posted by lincpimp View Post
...They really need to make this clearer in the instruction.
Here is a an exert from the Castle Driver's Ed guide: Pg 17.

"... If the ESC shows the green LED with throttle, but the wheels spin in the wrong direction, you’ll need to switch any two of the motor wires (example: switch from red to red and black to black to red to black and black to red)."

We answer that question specifically, but it is kind of buried in some long text, which is why we say to read the manual in its entirety. But to help clear things up a bit more, do you think maybe we should put it in the FAQ at the back?

Something like:

Problem: When I hit the throttle the green LED turns on, but the wheels spin the in the wrong direction.

A. Switch any two of the motor wires (example: switch from red to red and black to black to red to black and black to red)."

We are working on revisions now for the Driver's Ed Guide, so this is the perfect time to add anything that would help make things clearer; it's better if a user can solve a problem on their own, this way they won't be inconvenienced by having to call Tech Support and can get running much quicker. Plus it's one less phone call for me Thanks!

Thomas Porfert
Castle Tech Support
   
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lincpimp
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02.18.2009, 02:02 PM

Quote:
Originally Posted by Thomas Porfert View Post
Here is a an exert from the Castle Driver's Ed guide: Pg 17.

"... If the ESC shows the green LED with throttle, but the wheels spin in the wrong direction, you’ll need to switch any two of the motor wires (example: switch from red to red and black to black to red to black and black to red)."

We answer that question specifically, but it is kind of buried in some long text, which is why we say to read the manual in its entirety. But to help clear things up a bit more, do you think maybe we should put it in the FAQ at the back?

Something like:

Problem: When I hit the throttle the green LED turns on, but the wheels spin the in the wrong direction.

A. Switch any two of the motor wires (example: switch from red to red and black to black to red to black and black to red)."

We are working on revisions now for the Driver's Ed Guide, so this is the perfect time to add anything that would help make things clearer; it's better if a user can solve a problem on their own, this way they won't be inconvenienced by having to call Tech Support and can get running much quicker. Plus it's one less phone call for me Thanks!

Thomas Porfert
Castle Tech Support

I have a feeling that most people do not even read the manual... An addition to the troubleshooting/FAQ section may be helpful, or add it to the quick start instructions in the front???
   
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