Your Rating on Castle Service!

[hootie7159]

+1 on the last two threads .... You don't really appreciate CC customer service until you've dealt with a company who has extremely poor communication and lack of follow through on their promises *cough* *cough* *axiom* *cough* *motors*... they really do their work above and beyond...when the whole MMMv1 fiasco was at it's hieght, I left a message for one of their product reps and lo and behold bernie called me back later that afternoon:)..... I could only imagine the amount of stress they were going through and to have enough patience to deal with ONE more customer...AND he was extremely professional and did not talk down to me at all:) even though his immense knowledge of electrics/stators/volts blah blah blah was more than I'd ever know ... I would give them a 20/10 if I could....give them some time to receive an work on your repair....I'd only start a thread about a company if they had blatant disregard for customer service But by judging CC customer service record by the members of this forum ( + the 2 mm's, 2MMM's, & 1bec they fixed for me) this isn't the case...they will get back to you AND they will take care of you

[e-mike]

Originally Posted by hootie7159

. I would give them a 20/10 if I could....

+1 on that....