Your Rating on Castle Service! - RC-Monster Forums

bdebde · 05.22.2009, 08:30 PM

11

InsaneRC · 05.22.2009, 08:49 PM

hmmmm i see your guys point but i get paid monthly and bills come frist then family then R/C everyone should know this not trying to B*tch just seeing peoples input thats all hope thats ok CC does need to inprove service and also if i had the money i would buy a phone card to call CC but i don't

BrianG · 05.22.2009, 09:25 PM

Quote:

Originally Posted by InsaneRC

hmmmm i see your guys point but i get paid monthly and bills come frist then family then R/C everyone should know this not trying to B*tch just seeing peoples input thats all hope thats ok CC does need to inprove service and also if i had the money i would buy a phone card to call CC but i don't

I hope I don't come across an an ass, but if money is that tight, maybe this is the wrong hobby. This is clearly a hobby for people with large-ish disposable incomes, especially when you have multiple vehicles. If you are looking improved CS simply to help save your purse, I think you're barking up the wrong tree. Let's be realistic, companies produce a product to make money. And handing out replacement ESCs for any failure (whether user error or not) does not encourage profit. I think CC has done wayyy more than most would to satisfy their customers. Makes me wonder how profitable the MMM actually is given what they had to go through with the V1 debacle.

Again, sorry if I offend, but I call it like I see it.

InsaneRC · 05.22.2009, 09:31 PM

well then delete this post.....

BrianG · 05.22.2009, 09:38 PM

Quote:

Originally Posted by InsaneRC

well then delete this post.....

No, it can stay. We all have our opinions, and mine is no more "right" than yours. I'm just stating mine perhaps a little more harshly. I usually try to be more diplomatic, but I am in a bad mood today.

lincpimp · 05.22.2009, 09:46 PM

Quote:

Originally Posted by BrianG

No, it can stay. We all have our opinions, and mine is no more "right" than yours. I'm just stating mine perhaps a little more harshly. I usually try to be more diplomatic, but I am in a bad mood today.

You need a hug big guy?!?!?!

I have to agree with you, this is not the best segment of the hobby to be in if you have a tight budget, or expect a fair amount of down time if you do.

As far as castle's service goes they have always treated me well, and not required any pestering to get my stuff back. I threw them a 10 as I have had similar experience with other esc companies (orange treated me well too) and I have also had great service after the sale from many other online sellers, such as Mike, OSE and BPP to name just a few.

05.22.2009, 09:32 PM

Quote:

Originally Posted by BrianG

I hope I don't come across an an ass, but if money is that tight, maybe this is the wrong hobby. This is clearly a hobby for people with large-ish disposable incomes, especially when you have multiple vehicles. If you are looking improved CS simply to help save your purse, I think you're barking up the wrong tree. Let's be realistic, companies produce a product to make money. And handing out replacement ESCs for any failure (whether user error or not) does not encourage profit. I think CC has done wayyy more than most would to satisfy their customers. Makes me wonder how profitable the MMM actually is given what they had to go through with the V1 debacle.

Again, sorry if I offend, but I call it like I see it.

couldnt have said it better