Did Norton 2010 corrupt my USB ports

[BrianG]

Originally Posted by redshift

I did get a window saying 'this device can perform faster blahblah' which I don't remember seeing ever before, but I don't think that was in regard to either Zen player.

Ah ha! That sounds very much like the system is reverting back to USB1 speeds and your ZEN player may NEED USB2. Try the driver update thing and let me know.

Have you patched XP to service pack 3? Have you updated the Zen software to the newest versions? Norton hasn't been good in over a decade, I never pay for my anti virus anymore.

[redshift]

Originally Posted by BrianG

Ah ha! That sounds very much like the system is reverting back to USB1 speeds and your ZEN player may NEED USB2. Try the driver update thing and let me know.

That did provide me a small 'aha' when I saw that, but didn't manage to make that work either. I may if I could get that message back again.

Freeze the software and firmware was all up to date, and as I said there were no issues with anything prior to this Norton Update. And also as I mentioned there is no up/downlink communication with the players.

Norton I had to do over the summer as a rescue from a severe trojan, came very close to writing this thing off, at one point I could not even get my desktop icons. There was no way for an AV download, so I had to buy the disc and do it the slow way, took several days to get it cleaned up.

But it was fine since then, other than losing my CD file-write driver, can't seem to fix that.