Bad luck, the MMM is a nice ESC when it's working, but it seems that when they die, they die in a rather well, explosive fashion, and when it's right next to Lipos and a not so cheap motor, that can be dangerous.
Unfortunately with any warranty claim comes disappointment and resulting downtime of an rc you're probably pretty eager to run.
Lets hope Castle can help you out on this one, they read these forums a bit, strangely they never seem to reply in one of these threads regarding a failure of their esc though.
Lets hope Castle can help you out on this one, they read these forums a bit, strangely they never seem to reply in one of these threads regarding a failure of their esc though.
conspiracy theory here. castle will take care of you. they know they have failures and stand behind their product, and I stand behind them.
well, if I could stand
_______________________________________
It's "Dr. _paralyzed_" actually. Not like with a PhD, but Doctor like in Dr. Pepper.
Certainly no conspiracy theory, just an observation.
But I can see that commenting in a thread can open a can of worms from liability to making a judgement on warranty without seeing the unit etc etc
My thought exactly. I'd rather have them deal with the person individually. Castle will stand by their products. I had my own experiences returning burnt ESC's and I'm very satisfied with the customer service Castle has.
Castle Neu 1520 on 6S LiPo Powered Gmaxx (Nitro Killer)
Predator with OS .21TM
Supermaxx with Mach .26
Revo with OS .18TZ
Kyosho ST-RR Conversion
Ofna CR with Tekin ESC/Motor (2)
Bad luck, the MMM is a nice ESC when it's working, but it seems that when they die, they die in a rather well, explosive fashion, and when it's right next to Lipos and a not so cheap motor, that can be dangerous.
Unfortunately with any warranty claim comes disappointment and resulting downtime of an rc you're probably pretty eager to run.
Lets hope Castle can help you out on this one, they read these forums a bit, strangely they never seem to reply in one of these threads regarding a failure of their esc though.
I've seen patrick poke his head in a thread and say "send it on in and tell em I said so".
Lets hope Castle can help you out on this one, they read these forums a bit, strangely they never seem to reply in one of these threads regarding a failure of their esc though.
Quote:
Originally Posted by Kcaz25
I've seen patrick poke his head in a thread and say "send it on in and tell em I said so".
Sorry to hear about your misfortune.
Quote:
Originally Posted by Pdelcast
Contact tech support by phone, and let 'em know I told you to call in. We'll see if we can expedite your service.