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suicideneil
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04.19.2010, 11:55 PM

I dont quite understand why you say you got skipped- you did see this message I presume:

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Gents,

I have in my hands a limited number of 1717 rotors with the 5mm shaft. I currently have 6 people on the list. Those 6 gents will be getting e-mails in a few minutes. If you do not receive an e-mail, it means I do not have you on the list. If you need one, please shoot me an e-mail at thomas (at) castle creations (dot) com. Sorry for the delay, but hopefully we have enough right now to cover everyone. Thanks for your patience and understanding!

Thomas Porfert
Castle Tech Support
I believe several guys who had the 6mm rotor originally complained via email & were told to hang-tight, and those were the 6 guys on 'the list' who got notifications & were sent the new 5mm rotors. If you didnt contact Castle after receiving the 6mm rotor by mistake initially or you did but didnt get the notification email, or didnt contact them when that message ( quote ) was posted, then perhaps you should do so before the limited spares are all handed out, otherwise you will end up having to wait months for a new rotor...

Last edited by suicideneil; 04.19.2010 at 11:56 PM.
   
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Semi Pro
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04.20.2010, 06:28 AM

Quote:
Originally Posted by suicideneil View Post
I dont quite understand why you say you got skipped- you did see this message I presume:



I believe several guys who had the 6mm rotor originally complained via email & were told to hang-tight, and those were the 6 guys on 'the list' who got notifications & were sent the new 5mm rotors. If you didnt contact Castle after receiving the 6mm rotor by mistake initially or you did but didnt get the notification email, or didnt contact them when that message ( quote ) was posted, then perhaps you should do so before the limited spares are all handed out, otherwise you will end up having to wait months for a new rotor...
i called and got on the list with Christie, there were two lists, hers an Thomas
he didn't know about hers and she didn't know the rotors came in or that he sent them out. i didn't really want to get into the details, they are doing their best to make everything right with us 1717 owners and it was just an over site.


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......maybe they want to be more like novak
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I'm telling Patrick you said that!
   
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