Castle moving sale

[Thomas Porfert]

Originally Posted by Bmr4life

Thanks Thomas. 214224062435 was only for a 1717. As far as I can tell it was never invoiced (no email). I placed this order on the 24th.

This one truly slipped through the cracks. The reference number is in the web order system, but it was never transferred to QuickBooks. Dena got it entered and it will be invoiced and shipping shortly. Sorry for the mix-up!

Originally Posted by sikeston34m

Friday will mark 2 weeks since placing the orders.

Each day I check my email, and nothing.

I really hope this didn't fall through the cracks. There were some 1520's ordered.

Same thing here, slipped through the cracks Dena has them entered and they will ship soon. Luckily we do have some 1520 motors in reserve.

Thomas Porfert
Castle Tech Support

[sikeston34m]

Originally Posted by Thomas Porfert

This one truly slipped through the cracks. The reference number is in the web order system, but it was never transferred to QuickBooks. Dena got it entered and it will be invoiced and shipping shortly. Sorry for the mix-up!



Same thing here, slipped through the cracks Dena has them entered and they will ship soon. Luckily we do have some 1520 motors in reserve.

Thomas Porfert
Castle Tech Support

Thank you Thomas.

However, on BOTH the invoices I just received. They both show Air versions of the 1717. ALL 1717 motors ordered were the CAR versions.

Can you fix this for me please, before they ship? Thanks.

[Thomas Porfert]

Originally Posted by sikeston34m

Thank you Thomas.

However, on BOTH the invoices I just received. They both show Air versions of the 1717. ALL 1717 motors ordered were the CAR versions.

Can you fix this for me please, before they ship? Thanks.

Fixed on both. Did 214225173164 have 10 - 1520's and 10 - 1717's? We may have a problem fulfilling the 1520's if that is the case.

Originally Posted by bhsdriller

Order #2142-2600-4172 was for a 1520

was placed on the 24th and I haven't gotten a shipping confirmation....

could you check it out for me? thanks

1520 shipped on 10/5/2010.

Originally Posted by nuz69

Hello,

A friend received a wrong package.

He ordered two 1520/1Y 1600Kv, a CM20 9600Kv and a CM4600Kv and received two 1512/1.5Y 1800Kv and the CM20 9600Kv, CM4600Kv.

His order number : #2142-9923-6103

He already sent back the two wrong 1512/1Y motors and contact Thomas Porfert to explain the situation, but we live in France and Castle will probably get the postage next week, so I hope the sales can keep two 1520/1Y for him !

Thx

Regards

He has e-mailed me and I will be contacting him shortly with details on how to get it fixed.

Originally Posted by redshift

Thomas, could I get an update on 2142-2789-8999 please?

Order was for one 1518.

No record of this order, please contact Dena or Christy in sales as soon as possible to get it sorted out.

Originally Posted by JoFreak

Oh dear...
I just took a look at the invoice attached to the mail.
It says "MOTOR, BRUSHLESS AIR, 1717-1500KV", but I definately ordered the CAR-Version, says so in the first order confirmation as well.
The reference order# is 2142-3047-2994.
Hope your able to catch the packet before it leaves your facility.

Changed to a car version.

Whew! I think that was everyone. Let me know if you still have an unanswered question or unresolved problem.

Thomas Porfert
Castle Tech Support

[sikeston34m]

Originally Posted by Thomas Porfert

Fixed on both. Did 214225173164 have 10 - 1520's and 10 - 1717's? We may have a problem fulfilling the 1520's if that is the case.

Whew! I think that was everyone. Let me know if you still have an unanswered question or unresolved problem.

Thomas Porfert
Castle Tech Support

Yes.

10 - 1520's
10 - 1717's

It would be ok with me if we changed that to:

10 - CAR 1717's
5 - 1520's
5 - 1518's

Is this do-able?

Thanks,
James

[George16]

Originally Posted by Thomas Porfert

Fixed on both. Did 214225173164 have 10 - 1520's and 10 - 1717's? We may have a problem fulfilling the 1520's if that is the case.



1520 shipped on 10/5/2010.



He has e-mailed me and I will be contacting him shortly with details on how to get it fixed.



No record of this order, please contact Dena or Christy in sales as soon as possible to get it sorted out.



Changed to a car version.

Whew! I think that was everyone. Let me know if you still have an unanswered question or unresolved problem.

Thomas Porfert
Castle Tech Support

PM sent.