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Nard Cox
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Join Date: Apr 2009
Location: The Netherlands
11.03.2010, 06:27 AM

It's simple:
1. I don't want to have the extra trouble, (nor does CC)
2. Castle didn't calculate shipping costs, so I got the motor pretty cheap, hence I can ''earn'' money selling them. There are several people I know who wanted a motor but didn't had a credit card of similar, I will sell them a motor for a very fair price

I'm 100% sure CC would take them back if I would ask them.


Mugen MBX6Te RCM + Mugen MBX6e RCM + Savage Flux XL FLM + MERV all with Spectrum DX3S || WTS&WTB
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armourbl
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11.03.2010, 10:24 AM

Quote:
Originally Posted by Nard Cox View Post
I'm 100% sure CC would take them back if I would ask them.
The right thing to do is to ask them. I surprised no one else has chimed in on this. It was a mistake that you received the extra motors. You shouldn't be profiting from it.

I can speak from first hand experience that CC has excellent customer service that typically extends past what they would legally be responsible to provide. For example, replacing a part part even though the warranty has expired. They deserve the opportunity to receive back the merchandise they sent you by mistake.

On the other hand, if you do reach out to them and they tell you to not worry about it, then no harm done.

ben

Last edited by armourbl; 11.03.2010 at 10:25 AM.
   
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Bmr4life
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11.03.2010, 10:28 AM

Quote:
Originally Posted by armourbl View Post
The right thing to do is to ask them. I surprised no one else has chimed in on this. It was a mistake that you received the extra motors. You shouldn't be profiting from it.

I can speak from first hand experience that CC has excellent customer service that typically extends past what they would legally be responsible to provide. For example, replacing a part part even though the warranty has expired. They deserve the opportunity to receive back the merchandise they sent you by mistake.

On the other hand, if you do reach out to them and they tell you to not worry about it, then no harm done.

ben
You're getting bent out of shape over nothing. CC charged him for the motors. What's the big deal?
   
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armourbl
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11.03.2010, 10:30 AM

Quote:
Originally Posted by Bmr4life View Post
You're getting bent out of shape over nothing. CC charged him for the motors. What's the big deal?
Looking back, you are right. Not sure how, but I thought they didn't charge him for the extra motors.



ben
   
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