castles warranty process

[bdebde]

average about 3 weeks for me, sooner if you call them right after they receive them, and if they are in stock. No worries about switch wires removed...they will cover it as long as no soldering has been done on the board.

[CerberusVI]

I'd like to give a shout out to castle and their warranty department! after patiently waiting and even going to their website to send an email about status, but got distracted...Got a email with a invoice for a replacement esc this morning with no charge!

It's nice to see that they like to take care of their customers! Try getting that kind of customer service from Chinese brands.. Now if only i could get some input on my 1717's rotor being out of balance...