bk 9920 problem... help needed before returning product...

[sjcrss]

yes....Bk's service has really improved from back in the day....it's alot better than it used to be....when i fried my 1895 micro....(somehow I sent 123 amps) thru it...I sent it to BK...they said it could be repaired for $150.00 ...but in the end they sent me a Brand new 2095 Micro in place of it for the same price....and it only took 13 days...from the time i shipped it to them till I received the new at my doorstep.....great service......plus Mike has great service also..