Castle moving sale - Page 28 - RC-Monster Forums

Klausen · 10.20.2010, 11:41 AM

+1 on that. I recieved 2 x 1520's toay. Looks awesome.

Thanks for a great deal Castle.

Nard Cox · 10.22.2010, 06:48 AM

Just got my replacement rotor/shaft! Thanks Castle!

George16 · 10.26.2010, 09:35 PM

Just got an email from my wife that there is a package from Kansas waiting for me when I get home in Japan.

Kudos goes to the Castle team and more specifically to Thomas. Thank you very much.

simplechamp · 10.28.2010, 10:51 PM

Got my 1518 today, perfect fit in my F8T, just enough room. Thing is going to rock.

nitrostarter · 08:04 PM

Just had to get a 1717... Can't wait to try it in my Losi XXL!

EDIT: received a shipping confirmation early this morning(day after) so thanks castle!!!

Nard Cox · 08:21 AM

The last month I placed 1 order for a 1520 and 1717 heli and received:
Day 1: 1520 / 1717 heli
Day 1 (other package) : 1717 heli
Day 8: 1520 and 1717 heli
No idea why I received the other three motors. I checked my credit card and CC did reduct money for these motors, though I never ordered these. No problem though, I will just sell them over here, will probably make some money off of them. To much trouble for everyone to go and send motors back and forth.

I've recently put the 1520 in my Flux XL on 4S and it was ''okay'' just waiting on 5S LiPo's to come in stock so I can see what this motor can really do.

Thanks CC, awesome products and awesome CS!

p.s. oyeah, will be sending in a MMM for warranty repair pretty soon :(.

11.02.2010, 03:07 PM

Quote:

Originally Posted by Nard Cox

The last month I placed 1 order for a 1520 and 1717 heli and received:
Day 1: 1520 / 1717 heli
Day 1 (other package) : 1717 heli
Day 8: 1520 and 1717 heli
No idea why I received the other three motors. I checked my credit card and CC did reduct money for these motors, though I never ordered these. No problem though, I will just sell them over here, will probably make some money off of them. To much trouble for everyone to go and send motors back and forth.

I've recently put the 1520 in my Flux XL on 4S and it was ''okay'' just waiting on 5S LiPo's to come in stock so I can see what this motor can really do.

Thanks CC, awesome products and awesome CS!

p.s. oyeah, will be sending in a MMM for warranty repair pretty soon :(.

Why not just send back the motors? I'm sure CC would provide you with a prepaid postage. They are too good to us to not do the right thing by them. At least give them the opportunity.

ben

Nard Cox · 11.03.2010, 06:27 AM

It's simple:
1. I don't want to have the extra trouble, (nor does CC)
2. Castle didn't calculate shipping costs, so I got the motor pretty cheap, hence I can ''earn'' money selling them. There are several people I know who wanted a motor but didn't had a credit card of similar, I will sell them a motor for a very fair price

I'm 100% sure CC would take them back if I would ask them.

10:25 AM

Quote:

Originally Posted by Nard Cox

I'm 100% sure CC would take them back if I would ask them.

The right thing to do is to ask them. I surprised no one else has chimed in on this. It was a mistake that you received the extra motors. You shouldn't be profiting from it.

I can speak from first hand experience that CC has excellent customer service that typically extends past what they would legally be responsible to provide. For example, replacing a part part even though the warranty has expired. They deserve the opportunity to receive back the merchandise they sent you by mistake.

On the other hand, if you do reach out to them and they tell you to not worry about it, then no harm done.

ben

Bmr4life · 11.03.2010, 10:28 AM

Quote:

Originally Posted by armourbl

The right thing to do is to ask them. I surprised no one else has chimed in on this. It was a mistake that you received the extra motors. You shouldn't be profiting from it.

I can speak from first hand experience that CC has excellent customer service that typically extends past what they would legally be responsible to provide. For example, replacing a part part even though the warranty has expired. They deserve the opportunity to receive back the merchandise they sent you by mistake.

On the other hand, if you do reach out to them and they tell you to not worry about it, then no harm done.

ben

You're getting bent out of shape over nothing. CC charged him for the motors. What's the big deal?

11.03.2010, 10:30 AM

Quote:

Originally Posted by Bmr4life

You're getting bent out of shape over nothing. CC charged him for the motors. What's the big deal?

Looking back, you are right. Not sure how, but I thought they didn't charge him for the extra motors.

ben

hemiblas · 11.03.2010, 12:48 PM

The post was edited. I'm pretty sure I read they didnt charge him at first, also. Now its says they charged him.

Bmr4life · 11.03.2010, 02:52 PM

I don't think someone would come into a CC forum to brag about CC accidentally mailing them free stuff.

pinkpanda3310 · 11.03.2010, 07:26 PM

Too late.

Nard Cox · 08:25 PM

I don't know what I edited (prob. some typo's), but I'm pretty sure I stated that they did charge me the motors before the edit. Like said before, there's indeed no point in saying here that I got free motors (duhh).

Though a member on a Dutch forum did get three motors twice. He asked CC what to do with them and they said he could keep them (not sure if that's true, but that's what he posted).