What's going on with Castle?

[satttheman]

Originally Posted by MiamizFinest

Complain complain complain, yet you still comeback and buy more stuff from castle......you guys are a joke!

Wow! Octavio you can't be serious! I've been using castle from there start in the car stuff. Before the mamba monster before the mamba max. When it was only the 1/18 mamba. Which was amazing ran two 7.2v packs in an rc18t with a 9000kv motor. Then when they released the 1/10 esc it was great. I think it was only rated for 4s but I ran one in a 8ight-t on 6s with just a receiver pack. Do you get where I'm going?!? Have yet to mention how much better the customer service was! Do you have stock in castle or something? Are you part owner? This is why I don't post anymore these forums aren't the same! Your a joke because if you had $900 in castle products and $4000 total in two Baja's that have been sitting for 2 months you'd want to vent too!!! And what makes it worse is that your waiting and people who just sent their escs in are getting the replacement.

[MiamizFinest]

Originally Posted by satttheman

Wow! Octavio you can't be serious! I've been using castle from there start in the car stuff. Before the mamba monster before the mamba max. When it was only the 1/18 mamba. Which was amazing ran two 7.2v packs in an rc18t with a 9000kv motor. Then when they released the 1/10 esc it was great. I think it was only rated for 4s but I ran one in a 8ight-t on 6s with just a receiver pack. Do you get where I'm going?!? Have yet to mention how much better the customer service was! Do you have stock in castle or something? Are you part owner? This is why I don't post anymore these forums aren't the same! Your a joke because if you had $900 in castle products and $4000 total in two Baja's that have been sitting for 2 months you'd want to vent too!!! And what makes it worse is that your waiting and people who just sent their escs in are getting the replacement.

First off, im not sure who tolled you i was octavio?!?! Octavio is a great friend of mine but that's not ME. I read all your BLA BLA BLA about castle used to be and what it is now, and yes there is time-frame lately isn't what it should be but the point is they've openly admitted it before so its no shock to anyone. If you cant deal with there time frames THEN MOVE ON TO THE NEXT COMPANY SIMPLE AS THAT, i too have owned castle products since the start, My first purchase was a CASTLE 25 ESC and 9000K motor for the mini-t before the MM ever came out. Is castle current situation the best one.....NO......but by all means find another brand and move on.

FYI ive dopped EASILY 2,500+ G on castle between the 2 MM i own ONE MMP, 7 MMMv3 1 MMMXL, and matching motors for each ESC and thats just my current stuff. Dont cry about 900 dollars in castle stuff, because even with there turn around rate id do it all over again.......Really what other company does exchanges on pretty much a no questions asked basis?! NO ONE............. AGAIN your bitching about and NOT DOING ANYTHING ABOUT IT, MAN UP and when you get your stuff back SELL IT and move on to the next one and stop crying on here.

puzzled at the blind love here, either US consumers have no concept of consumer rights or have an infinite supply of funds? How are you with your partners, it sounds as if you'd forgive them if they torched your car, house, killed your dog and sold off all your possessions. Unbelievable!

And you, you are the worst one THERE IS NO BLIND LOVE. Just blind HATE FROM YOU. Your like a old man with alztimers at a whore house who doesn't realizes he keeps getting F******.

If someone touched my house ID MOVE ELSEWHERE
If someone killed my dog, ID KILL THEM
If someone Sold off all my possessions ID KNOCK THEM THE F OUT.

The point is ID F****** DO SOMETHING AND NOT GO ON THE INTERNET AND CRY ABOUT IT LIKE YOU.........

We get it you hate castle, NO ONE CARES but what's driving everyone here nuts is you keep coming back for more to bitch and cry and whine instead of going with another brand.

Pick one

Traxxas,LRP,Hobbyking,Hobbywing,MGM,Tekin, THE LIST GOES ON AND ON. Pick one and BE GONE.

[fastbaja5b]

Originally Posted by MiamizFinest

First off, im not sure who tolled you i was octavio?!?! Octavio is a great friend of mine but that's not ME. I read all your BLA BLA BLA about castle used to be and what it is now, and yes there is time-frame lately isn't what it should be but the point is they've openly admitted it before so its no shock to anyone. If you cant deal with there time frames THEN MOVE ON TO THE NEXT COMPANY SIMPLE AS THAT, i too have owned castle products since the start, My first purchase was a CASTLE 25 ESC and 9000K motor for the mini-t before the MM ever came out. Is castle current situation the best one.....NO......but by all means find another brand and move on.

FYI ive dopped EASILY 2,500+ G on castle between the 2 MM i own ONE MMP, 7 MMMv3 1 MMMXL, and matching motors for each ESC and thats just my current stuff. Dont cry about 900 dollars in castle stuff, because even with there turn around rate id do it all over again.......Really what other company does exchanges on pretty much a no questions asked basis?! NO ONE............. AGAIN your bitching about and NOT DOING ANYTHING ABOUT IT, MAN UP and when you get your stuff back SELL IT and move on to the next one and stop crying on here.



And you, you are the worst one THERE IS NO BLIND LOVE. Just blind HATE FROM YOU. Your like a old man with alztimers at a whore house who doesn't realizes he keeps getting F******.

If someone touched my house ID MOVE ELSEWHERE
If someone killed my dog, ID KILL THEM
If someone Sold off all my possessions ID KNOCK THEM THE F OUT.

The point is ID F****** DO SOMETHING AND NOT GO ON THE INTERNET AND CRY ABOUT IT LIKE YOU.........

We get it you hate castle, NO ONE CARES but what's driving everyone here nuts is you keep coming back for more to bitch and cry and whine instead of going with another brand.

Pick one

Traxxas,LRP,Hobbyking,Hobbywing,MGM,Tekin, THE LIST GOES ON AND ON. Pick one and BE GONE.

Rednecks shouldn't post while high on Moonshine.

But let me spell it out for you

I do not hate Castle, I have Mamba 1/18 etc's and original Mamba Max's that are years old and won't quit.

I do hate the failures the MMM, MMPro and now MMMXL have, not to mention that rebadged Sidewinder in the Savage XS that blows up as soon as you wave a 3s lipo near it.

I do hate spending $300-$400 on a MMMXL and having to wait 12-13 weeks for a replacement

I do hate the blind love that is prevalent on rc-monster for Castle, and the inability for people to look at how things are, and make judgements on how Castle was 4-5 years ago. Yes back then the customer support was great and products were reliable.

[MiamizFinest]

Originally Posted by fastbaja5b

Rednecks shouldn't post while high on Moonshine

Rednecks?!? Moonshine!? Do you even know where Miami is on the map!?

I've never even met a redneck in person, much less seen a bottel of moonshine, leave it to an ignorant fool like you to jump to that conclusion. It's funny when idiots are backed against the wall they resort to kindergarten name calling GROW UP

If castle can't satisfy your needs then (once again) MOVE ON. You think your little online crying fit is going to make a diffrence on a multimillion dollar company??? The owner himself has admitted things aren't what they should be and they are trying, what more do you want!!!

[Dadx2mj]

I have no factual evidence but the "buzz" at my LHS is that the Castle facility was damaged by a recent Tornado and that is the reason they are having some of the issues they are right now.

[dacdri2002]

Originally Posted by Dadx2mj

I have no factual evidence but the "buzz" at my LHS is that the Castle facility was damaged by a recent Tornado and that is the reason they are having some of the issues they are right now.

http://www.youtube.com/watch?v=5FQ-o...eature=related

[x-y]

+1 at this post ........ years ago castle was one of the best electronic manufactures ...... but in the actually this is different ........ many and many problems with her escs (mmm, xl, phoenix etc etc) ..... waits of 3-4 months for repair a defective esc ...... crazy expensive prices on her motors (castle-neu) ......

¿you think this is wrong? .... sorry but this is only the true and everyday I seeing ..... in the actually the chinese manufacturers are better than castle and have a better support (hobbywing or leopard for example) ... if you send a broken/defective product they resend you a new in 30-45days max ...... and her products are much cheaper and her quality is awesome ......

2 years ago I had 4 mamba monsters, 2 csm36motors, 4castle-neu motors, 2 becs, 1 esc castle phoenix and other electronics of castle ......... in the actually I sold EVERYTHING of this company and Im using hobbywing and leopard products simply because they quality is BETTER and they have a better support/replacement/repair services ......

this isnt only my opinion ...... Im racing with a lot of other drivers and they think the same than me ...... castle IS NOT THE SAME than 1-2 years ago :(

[jayjay283]

I don't get the hate, you know that Castle is building every esc for traxxas, hpi and others. That company blew up fast ! Go buy an MGM or some chinese crap, PLEASE !!! It will open up the chain for those us who don't blow our esc's up every run to get a repair faster from Castle

[outlaw]

Originally Posted by jayjay283

Go buy an MGM or some chinese crap, PLEASE !!!

You made my day...

There is no blind love - There is well earned respect...

well said !

[crazyjr]

Originally Posted by fastbaja5b

ESC's keep smoking, Savage Flux XS rebadged Sidewinders have a high failure rate, MMMXL's still seem to be backlogged even now. Repair time is out at 8-12 weeks (I know my ESC is just on 9 weeks now)

Customer Service emails remain unanswered, Little to know response to threads on forums, getting email replies is next to impossible.

Have we sold out to the bulk orders of Traxxas and HPI and forgotten the foundation that gave Castle such a positive reputation for customer service, a quick browse of the forums, that reputation is now all but in tatters.

Are we the new Max Amps? or is it a case of Traxxas and HPI throwing big $$ around to power X01's Flux 5SC's etc with systems that 2-3 years ago we were told would be insufficient for that heavy a vehicle (A 1515 1Y in a 1/5 Scale is just a joke)

I would ask Castle to reply but I don't expect it will happen. It's just sad to see consumers treated with such contempt and dismissed so easily.

I have been called a 'hater' by some of the local Castle Fan boys and no doubt this will stir up that hornets nest (and you all know who you are), Unlike my opinion of Maxamps my opinion of Castle is not that of blind hate, but I am a very disgruntled consumer who has spent some serious $$ on Castle products and do expect a level of customer service.

Castle get your s#it together.

The bold question in your post, shows me a lot about your contempt for castle. As has been said in previous threads of yours, A call gets better results than an Email. If they answered every one of your Emails, Wouldn't you say, Get off the computer and fix the problem? This is a double edged sword, Keep you informed and look lazy, or work, work and more work on a solution and have people like you complain and hurt their rep. Either way they lose. How were they to know and outfit for the rush their products would receive? If the overwhelming bad parts are the 1% imagine how many are actually out there. Looks like we got lucky, and you caught a few of the 1%

Originally Posted by fastbaja5b

The fact that my issues have been met with no response from Castle Creations just illustrates the utter contempt they have for the customer and the disregard they hold customer service in now they are lining their pockets with these bulk orders from Traxxas, HPI etc. No company with a 12-13 week turnaround on a warranty repair, at ANY time should be considered to be putting out a reliable product. In a public open forum I am entitled to voice an opinion, what's ironic is that it's American forum users who are trying to stifle a dissenting opinion of a company they obviously have a love affair with, doesn't that sort of fly in the face of your constitution, all this free speech and what not.

You don't have to like my opinion, I don't have to like yours, but we both have the right to voice them.

Nobody says you are not entitled to an opinion, But you have at least three threads and no telling how many posts on others showing your views, opinions and contempt, We get it already, enough. This forum and castles part of it, is for support and projects. It's sad that jerkwads like you may have scared off the people that Love and help on this forum. I am not a fanboy, Just an idiot that bricked a mamba max and got a free castle link due to a bad update. If that makes me bad in your eyes, so be it

[fastbaja5b]

puzzled at the blind love here, either US consumers have no concept of consumer rights or have an infinite supply of funds? How are you with your partners, it sounds as if you'd forgive them if they torched your car, house, killed your dog and sold off all your possessions. Unbelievable!

[FG101C]

These are all signs of the apocalypse. I have my e-baja rigged with high explosives, I'm saving it for a hord of zombies, when they come I will drive it into the center of the group. Let's hope my Castle esc makes it that far.

[jayjay283]

it sounds as if you'd forgive them if they torched your car, house, killed your dog and sold off all your possessions <~ are you not married ? I thought this was normal

Ive been waiting 103 years for the Cubs to win the world series again, thats why I can't die. As Axel Rose said, just a little patience

[Arct1k]

Originally Posted by fastbaja5b

puzzled at the blind love here, either US consumers have no concept of consumer rights or have an infinite supply of funds? How are you with your partners, it sounds as if you'd forgive them if they torched your car, house, killed your dog and sold off all your possessions. Unbelievable!

There is no blind love - There is well earned respect...

No one has said that Castle isn't having issues with support and product expansion.

I'm happy that the internet and this forum has given you the opportunity to vent and hope you feel better for it. What more would you like?

You always have the option as per X-Y to sell your Castle gear and seek electronics from another company.

If you'd like to PM me with how much you want for them I'll see what I can do.

[fastbaja5b]

The fact that my issues have been met with no response from Castle Creations just illustrates the utter contempt they have for the customer and the disregard they hold customer service in now they are lining their pockets with these bulk orders from Traxxas, HPI etc. No company with a 12-13 week turnaround on a warranty repair, at ANY time should be considered to be putting out a reliable product. In a public open forum I am entitled to voice an opinion, what's ironic is that it's American forum users who are trying to stifle a dissenting opinion of a company they obviously have a love affair with, doesn't that sort of fly in the face of your constitution, all this free speech and what not.

You don't have to like my opinion, I don't have to like yours, but we both have the right to voice them.