What's going on with Castle?

[fastbaja5b]

ESC's keep smoking, Savage Flux XS rebadged Sidewinders have a high failure rate, MMMXL's still seem to be backlogged even now. Repair time is out at 8-12 weeks (I know my ESC is just on 9 weeks now)

Customer Service emails remain unanswered, Little to know response to threads on forums, getting email replies is next to impossible.

Have we sold out to the bulk orders of Traxxas and HPI and forgotten the foundation that gave Castle such a positive reputation for customer service, a quick browse of the forums, that reputation is now all but in tatters.

Are we the new Max Amps? or is it a case of Traxxas and HPI throwing big $$ around to power X01's Flux 5SC's etc with systems that 2-3 years ago we were told would be insufficient for that heavy a vehicle (A 1515 1Y in a 1/5 Scale is just a joke)

I would ask Castle to reply but I don't expect it will happen. It's just sad to see consumers treated with such contempt and dismissed so easily.

I have been called a 'hater' by some of the local Castle Fan boys and no doubt this will stir up that hornets nest (and you all know who you are), Unlike my opinion of Maxamps my opinion of Castle is not that of blind hate, but I am a very disgruntled consumer who has spent some serious $$ on Castle products and do expect a level of customer service.

Castle get your s#it together.