Castle moving sale

[BrianG]

Originally Posted by suicideneil

I think it would have been easier for castle to open an ebay account and shift the motors that way...

But then they'd lose half their money in ebay and PP fees...

[scarletboa]

Originally Posted by scarletboa

PATRICK, YOU ROCK

just ordered a 1518 and a 1520.

i made my order on the 23rd and still, i have not received any shipping info. i did however, get the receipt the same day.

i'm not trying to be too impatient over here, but why are some that were placed after i placed mine being shipped before mine?

once again, i am not trying to complain; i am just curious if it has to do with location or something like that.

yeah I haven't gotten any shipping info either

[Bmr4life]

Did you all get invoices for your orders? I placed 3. Received invoice for only 2.

[JoFreak]

I placed my order Saturday morning, was still Friday night in the USA, got an order confirmation, but nothing since then

[ksb51rl]

Ordered 12:30 AM Friday, 9/24/10
Invoiced 11:47 AM Friday, 9/24/10
Shipped 12:46 PM Friday, 9/24/10 (Priority Mail)
Delivered 3:43 PM Monday, 9/27/10
Installed 10:58 PM Monday, 9/27/10

I don't think I could ask for more.

[bryan]

I'm pretty sure that certain CASTLE employees are working overtime to correct all and any issues .
Thanks again Thomas

[Thomas Porfert]

If you have received an e-mail confirmation with an invoice attached, with a 6 digit number, then your product has been shipped. If you have only received the e-mail confirmation when you placed the order, with a 12 digit number, then we have received the order but it has not been invoiced. Some orders that were pulled from the web server were not automatically transferred into the ordering system; so they have to be hand entered and could take a bit longer to process. If you don't receive an e-mail with the invoice by Thursday afternoon, I would recommend shooting an e-mail to sales.

Thomas Porfert
Castle Tech Support

[ZippyBasher]

Thomas, I hope your boss knows how great your Customer Service (I am a customer service rep as well) is... Thanks for helping everyone out, not only through this sale but logging on this site as a whole and helping any and all of us. Big: Thank You Sir.

[Bmr4life]

Originally Posted by Thomas Porfert

If you have received an e-mail confirmation with an invoice attached, with a 6 digit number, then your product has been shipped. If you have only received the e-mail confirmation when you placed the order, with a 12 digit number, then we have received the order but it has not been invoiced. Some orders that were pulled from the web server were not automatically transferred into the ordering system; so they have to be hand entered and could take a bit longer to process. If you don't receive an e-mail with the invoice by Thursday afternoon, I would recommend shooting an e-mail to sales.

Thomas Porfert
Castle Tech Support

Thanks. That explains a lot.

[nitrostarter]

Got my 1518 installed in my Emaxx. Love t!! Thanks!!


Thomas: Any chance on a update of how many motors you guys have left?

[scarletboa]

Originally Posted by Thomas Porfert

If you have received an e-mail confirmation with an invoice attached, with a 6 digit number, then your product has been shipped. If you have only received the e-mail confirmation when you placed the order, with a 12 digit number, then we have received the order but it has not been invoiced. Some orders that were pulled from the web server were not automatically transferred into the ordering system; so they have to be hand entered and could take a bit longer to process. If you don't receive an e-mail with the invoice by Thursday afternoon, I would recommend shooting an e-mail to sales.

Thomas Porfert
Castle Tech Support

i only got the 12 digit number. i guess i am one of the "lucky" ones.
if there is still no invoice or shipping info by friday, i will e-mail sales

like i said earlier, i am not trying to complain or be impatient. i was just curious about the situation. i still can't get over the fact that you guys are selling these crazy-good motors for less than feigaos. i have told a few friends about the sale and so far, all of them have bought at least 1 motor.

[Finnster]

Got mine today, but did get the air 1717. However I did get a very nice email from Thomas earlier warning me of the mixup and the ways they had to fix it.

No worries at all and you guys are the best.

[Desert Rc]

Ummm well I bought 2 1520s and one 1717 for no real reason other then I couldn't resist the price. I'm sure I will manage to find a place for them

[nitrostarter]

so when is CC going to blow out extra stock on MMM's next? ;)