MMM repair timetable - Page 2 - RC-Monster Forums

phatmonk · 06.19.2008, 05:36 PM

So does that mean that the MMM will be replaced with new units or do we get the MMM that we sent in.

JerryF504 · 06.19.2008, 08:57 PM

Quote:

Originally Posted by phatmonk

So does that mean that the MMM will be replaced with new units or do we get the MMM that we sent in.

Quote:

Originally Posted by TexasSP

Am I correct in assuming that we who have had ours in for repair will get the first ones off the production lines then you will start filling orders Patrick?

This is what I was asking in post #12 of this thread, I guess it got over-looked. I was wondering because I liked the wires on the ESC instead of the bullets. I'm kinda scared that it will end up being a problem like the VXL ESCs.

phatmonk · 04:51 PM

I hope if the units are new they supply new 5.5 mm connectors and my power supply connectors

I also just talked to Castle and she told me 1 month since the units need to be retooled or rebuilt.So I will be soldering the BEC onto my new MM so I can run my 8T.I sold 2 MM to buy the 1st MMM.I should have kept them.

Pdelcast · 06.23.2008, 10:36 AM

Quote:

Originally Posted by JerryF504

This is what I was asking in post #12 of this thread, I guess it got over-looked. I was wondering because I liked the wires on the ESC instead of the bullets. I'm kinda scared that it will end up being a problem like the VXL ESCs.

The VXL ESCs use a bullet that is surface mounted on the ESC -- the bullets we use are through-hole, and are MUCH larger diameter than the VXL bullets so they are significantly stronger.

06.23.2008, 10:36 PM

Quote:

Originally Posted by phatmonk

So does that mean that the MMM will be replaced with new units or do we get the MMM that we sent in.

Good question. Patrick, do you know?

MTBikerTim · 11:23 PM

Quote:

Originally Posted by Pdelcast

It means you are waiting on the new ones. Sorry about that - - but you will get high reliability out of the new controller.

Quote:

Originally Posted by Jeff Crosson

Good question. Patrick, do you know?

There is your answer

And from another thread

Quote:

Originally Posted by Pdelcast

Nope, probably be mid to late July. Sorry, we are working on it as fast as possible.

TexasSP · 06.19.2008, 05:59 PM

Am I correct in assuming that we who have had ours in for repair will get the first ones off the production lines then you will start filling orders Patrick?

RBMike · 06.23.2008, 11:05 AM

Hey Patrick: You guys have my MMM for the second time (no regulator output). I got the post card you send that says something to the effect of "we got your stuff & will repair it soon". Does that mean your going to fix it & return it or am I waiting for the new ones to get built?

Thanks
Mike

jhautz · 06.23.2008, 11:22 AM

So... If I have a first gen MMM that is still running, Can I send it in to get the Improved chip installed? Id rather have an ESC I can count on rather than just waiting for the day it finially goes.

Pdelcast · 06.23.2008, 11:33 AM

Quote:

Originally Posted by jhautz

So... If I have a first gen MMM that is still running, Can I send it in to get the Improved chip installed? Id rather have an ESC I can count on rather than just waiting for the day it finially goes.

We will give priority to those who have a bad chip -- but yes, we will replace with a new version if you wish.

Dagger Thrasher · 06.23.2008, 12:52 PM

Quote:

Originally Posted by Pdelcast

We will give priority to those who have a bad chip -- but yes, we will replace with a new version if you wish.

Cool, that's good to hear! I have an MMM which I've still not even powered up yet (waiting to finish the truck it's going in), so I think I'll send it back at some point before it's used and get it replaced with the new version if that's ok. Like Jhautz, I'd like to have an MMM that I *know* isn't going to stop dead at any time.

jhautz · 06.23.2008, 05:35 PM

Quote:

Originally Posted by Pdelcast

We will give priority to those who have a bad chip -- but yes, we will replace with a new version if you wish.

Top notch.

At this point I have 2 fully functioning MMM units in my buggy and truggy (with the exception of the fans being run off of the Rx rather than the MMM board cuz the little white plugs broke off of the board) and a 3rd that was going to go in a Savage, but to this point has been riding around in my pit box just incase.

Once you guys get caught up I will probably send them in for the upgrade.

MustGoFaster · 06.23.2008, 06:50 PM

Quote:

Originally Posted by Pdelcast

We will give priority to those who have a bad chip -- but yes, we will replace with a new version if you wish.

This is why I chose to jump in with both feet and buy the "first batch" of controllers. I expected Castle Creations to take care of its customers and they are doing that.

My Monster ESC worked great this weekend although it was only used in three 5 minute qualifiers and a 5 minute main. The testing/fun will continue.

George16 · 06.24.2008, 12:53 AM

Quote:

Originally Posted by Pdelcast

We will give priority to those who have a bad chip -- but yes, we will replace with a new version if you wish.

That's great to hear. I'd rather have the pece of mind with the new and improved ESC

.

Pdelcast · 06.23.2008, 11:32 AM

Quote:

Originally Posted by RBMike

Hey Patrick: You guys have my MMM for the second time (no regulator output). I got the post card you send that says something to the effect of "we got your stuff & will repair it soon". Does that mean your going to fix it & return it or am I waiting for the new ones to get built?

Thanks
Mike

It means you are waiting on the new ones. Sorry about that - - but you will get high reliability out of the new controller.