MM over voltage protection??

[spaz163]

Heres the situation, My friend fried his MM so he sent in $50 and they sent him what we assume to be a brand new one in a box with software/usb cable/manual and so on. The problem is that this new one won't run the 14 cells that he wants to so he can power his 9XL. It will run off of 12 but not 14... we even tried 14 old GP3300 and still no go.

The way that the controller is showing this problem is A: both red and green LEDs come on after arming and B: there is no power to the motor. Also, when both LEDs are on, the controller acts normal in the respect that when you pull the trigger the green LED flashes and when you push it back to brake the red LED flashes.

So my question to you guys is, has anyone else had this happen or is this ESC just some freak of nature? Also, if anyone has had this and came up with a way to remedy it... by all means, enlighten me!!! Thanks, Spaz!!