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-   -   Snapped shaft on Medusa 36-70-1600. (https://www.rc-monster.com/forum/showthread.php?t=21044)

BL_RV0 05.23.2009 12:13 PM

Snapped shaft on Medusa 36-70-1600.
 
Hey guys... I was running my truggy on the street yesterday and I heard a small clicking noise and brought it in to check it out. Looked fine, so I kept running. About 30 seconds later, I was accelerating to wheelie, when the truck stopped, starting rolling backwards and made a loud, low-picthed screaming growl sound when I revved the motor to anything above 0, can't really describe it any better. I ran over to look and see WTF had happened, thinking my gear mesh had come off or I blew a diff. To my surprise, I could only see the can of the motor, no shaft. It was gone. :diablo: About 10 mins later of looking revealed the shaft with the pinion attached to it. Now I have the motor removed. Smells normal and the windings look fine. Motor is not seized but extremely hard to turn, (harder than normal, and sounds really bad when you turn it, indicating either one or both bad bearings...). The drivetrain is free and truck rolls fine, I was on street without any pebbles that could lock the drivetrain. Shaft just sheared off before it enters the front bearing. The snap is recessed about 3/16" from the front of the can. Can medusa replace this or will I have to pay? I can get pictures if needed.

killjoyken 05.23.2009 12:28 PM

Doesn't sound like you did anything wrong so I'm guessing manufacturer defect. I'd contact Medusa to see if they'll cover it under warranty.

brushlessboy16 05.23.2009 12:30 PM

Get pics. sounds like the bearings fouled your gear mesh causing the shaft to snap under hard acceleration.

magman 05.23.2009 12:47 PM

The Medusa motors have a 2 yr. warrante I believe so send them a e-mail to confirm this. You should be under warantee if you bought it w/in the last 2 yrs....

BL_RV0 05.23.2009 01:04 PM

Quote:

Originally Posted by killjoyken (Post 289339)
Doesn't sound like you did anything wrong so I'm guessing manufacturer defect. I'd contact Medusa to see if they'll cover it under warranty.

What is Medusa's phone number? Are they open on saturdays?

Quote:

Originally Posted by brushlessboy16 (Post 289340)
Get pics. sounds like the bearings fouled your gear mesh causing the shaft to snap under hard acceleration.

Probably right, that would explain the ticking.

Quote:

Originally Posted by magman (Post 289351)
The Medusa motors have a 2 yr. warrante I believe so send them a e-mail to confirm this. You should be under warantee if you bought it w/in the last 2 yrs....

:yipi: I'll contact them.

BL_RV0 05.23.2009 05:41 PM

2 Attachment(s)
Pictures.

BL_RV0 05.23.2009 05:52 PM

Here is the email I sent to medusa:

Quote:

Hello Medusa Research,

I've installed one of your medusa 36-70-1600 motors in my 11 pound brushless truggy conversion on 6S lipo with a MMM. The shaft sheared off yesterday, about 3/16" into the can. Motor makes a very bad grinding noise when any throttle is applied, so I think one or both of the bearings have gone bad also. The windings look fine, and the motor does not smell strange. My drivetrain is free, and I was running on the street, so I doubt a rock locked my drivetrain. Attached are a couple pictures of the motor. I have about 4 hours of runtime on this motor and besides this failure, I have been very pleased with it. I bought the motor in early february from the RC-Monster store, and I am one of the forum members there, specifically I am BL_RV0 on the forums. This motor is still in its warranty, as I've only had it for 3 months.

Thanks for your time,

Ian Arnold


magman 05.23.2009 05:57 PM

I could actually drive to the Medusa warehouse from where I live...only 1hr. away. I am sure that they will take care of you. I had v/good dealings w/them before.

BL_RV0 05.23.2009 06:13 PM

That's good to hear. I hope everything works out. Do you think I could send them the motor and cash and have them send me a 80-1600 back?

lincpimp 05.23.2009 06:14 PM

Quote:

Originally Posted by BL_RV0 (Post 289423)
Pictures.

Hand porn alert.

nitrostarter 05.23.2009 06:37 PM

Quote:

Originally Posted by lincpimp (Post 289430)
Hand porn alert.

He's got a pretty good hold on that can, looks experienced in that position....

BL_RV0 05.23.2009 06:53 PM

I don't even know what to say to that...

D8 Driver 05.23.2009 08:20 PM

Quote:

Originally Posted by killjoyken (Post 289339)
Doesn't sound like you did anything wrong so I'm guessing manufacturer defect. I'd contact Medusa to see if they'll cover it under warranty.

He is right, it sometimes is a defect, because i had the same issue with a 36-60-2000kv medusa motor. iwas running pretty hard and slowed down, then coming out of a turn...a loud snap, i ran over to it and found the shaft snapped behind the bearing, weird huh?:whistle: then i called them up and they said they would replace it under warranty, i only had for 2 months about. :yipi:

BL_RV0 05.23.2009 08:22 PM

Your shaft broke in the same spot as mine.

lincpimp 05.23.2009 08:35 PM

Quote:

Originally Posted by nitrostarter (Post 289437)
He's got a pretty good hold on that can, looks experienced in that position....

Quote:

Originally Posted by BL_RV0 (Post 289441)
I don't even know what to say to that...

The truth hurts Ian, but its ok.

brushlessboy16 05.23.2009 08:48 PM

Ian do you pitch or catch? :rofl:

lincpimp 05.23.2009 09:32 PM

Quote:

Originally Posted by brushlessboy16 (Post 289460)
Ian do you pitch or catch? :rofl:

Wow, even I would not go there... Or is this more of a "personal" question to satisfy your curiosity Ben?

brushlessboy16 05.23.2009 09:39 PM

Quote:

Originally Posted by lincpimp (Post 289467)
Wow, even I would not go there... Or is this more of a "personal" question to satisfy your curiosity Ben?


I suppose its just for shit's and giggles.


But now that i think of that- how do you get shits and giggles at the same time? doesnt really make sense.:neutral:

_paralyzed_ 05.23.2009 10:43 PM

Quote:

Originally Posted by brushlessboy16 (Post 289469)
how do you get shits and giggles at the same time?

be the pitcher

brushlessboy16 05.23.2009 11:03 PM

Quote:

Originally Posted by _paralyzed_ (Post 289479)
be the pitcher


Pitchers always win...:intello:

Krawlin 05.24.2009 12:56 AM

Get a close up of the end of the broken shaft.


:lol: Linc and Paralyzed can have fun with that one.

BL_RV0 05.25.2009 11:07 AM

I'm going to ignore that little "joke".
Jeff Little got back to me very promptly, sending me this:

Quote:

Ian,



I’m sorry for the problems you are having with the motor.

Please send us the motor and we will fix or replace it under warranty.



Please include your return address and email address with a copy of this email inside of your package and send to:



Medusa Research, Inc.

288 Plymouth Ave.

Fall River, MA 02721

ATTN: Repairs



Let me know if you have any questions.



Regards,



Jeff Little

Medusa Research, Inc.

Engineered Products for the RC Enthusiast



nitrostarter 05.25.2009 12:22 PM

You didn't ask about upgrading to the 80mm motor?

BL_RV0 05.25.2009 12:33 PM

Nah, I decided I'm going to start racing and an 80mm would be too powerful for that.

BL_RV0 05.30.2009 12:42 AM

Got an email today from Medusa saying that the reapir dept. received my motor and will email me when reapir is complete. :yes:

lincpimp 05.30.2009 01:08 AM

Quote:

Originally Posted by BL_RV0 (Post 291297)
Got an email today from Medusa saying that the reapir dept. received my motor and will email me when reapir is complete. :yes:

Thanks for the update, I was loosing sleep over this issue...

Just messin', glad to hear that they are taking care of you...:party:

BL_RV0 05.30.2009 01:20 AM

Rest assured, I will have my motor back. Medusa does have awesome service sofar!

lincpimp 05.30.2009 02:05 AM

Quote:

Originally Posted by BL_RV0 (Post 291307)
Rest assured, I will have my motor back. Medusa does have awesome service sofar!

U R sofa king we todd did.

BL_RV0 05.30.2009 02:16 AM

Apparently jayjay hacked your account, eh!

lincpimp 05.30.2009 02:32 AM

Quote:

Originally Posted by BL_RV0 (Post 291319)
Apparently jayjay hacked your account, eh!

Tits ok I'll finger it out in the moaning.

BL_RV0 05.30.2009 02:57 AM

:eyes:


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