AARRRGGGHHH, postage due
 

Well Saturday I got my prereplacement MMMv2 to replace the one I have that initially had a fan control failure & later died (bec). Even through it took CC almost 3 weeks (& 3 calls)to get it to me, I packed up the bad one right away in the postage paid envelope CC provided & mailed it. I come home today to find it in my mail box marked "returned for postage 68 cents".

$30 bucks a gallon for nitro is not looking so bad to me anymore.

I pay $50 a gallon for 20% nitro here in Japan :lol::lol:.

It can't cost more than $5.oo to send back to them. That's not bad by any means.

it cost me 7 dollars to ship mine back

but what really pisses me off is the fact that i had to send it back. its odd they offer some postage paid return envelopes and others pay out of pocket. some got replacements right away other have to wait. i think they need to figure something out and a better way to handle this.

It's cost me approximately $45 to send mine back so stop your whining. :lol:

I had 2 dead ones to send back and they told me they were going to send one out to me with a return envelope and I had to send the other one in myself??? And not to send them together. WTF???

Then after not getting it a few days later when they told me I would get it, I called and they told me they were out of stock and it would be a few weeks. :neutral:

They are trying, but I dont think they have a system designed for this much return volume.

now i would be pissed if i had to pay that

i hope they fix mine because 1 pack in my mind is unacceptable.

I have contacted them and someone was supposed to call or email me... That was on monday and I am still waiting. I will require that they send me a replacement and a mailer, as I paid to send the broken one in, and the replacement has crapped out, not paying twice. I personally think that they have a variety of outsourced components with poor quality control/mfg standards. That is the root of the failures. A possible design flaw may also be aggrivating the problems.

cost me about 35 $ and few trouble te get it delivered

I think castle is overwhelmed by this nightmare.

i guess this happen on almost all new product launch, MMM is more special because it was long awaited. CC does have other issue like new beta Software for Phoenix range

Yes, the CC problems are becoming quite costly. Thousands of dollars in postage, missed races, fried servos, fires, hours/days of waiting and a lot of aggravation.