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ssspconcepts
RC-Monster Aluminum
 
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Posts: 834
Join Date: Feb 2007
Location: Aubrey, Texas
01.05.2008, 11:36 AM

Quote:
Originally Posted by aalzuhair View Post
UPDATE:

After I e-mailed Martin, I got a call back from him (That was nice) and he said no matter what the case is, they will fix it ... and that it will not take too long to do so.

He will be needing the ESC and the motor being used, which I will FedEx to him ASAP.

ohh, and if the problem is from the ESC and not the setup they will fix it at no additional cost (under warranty) ...

The good thing is that $800 will not be a total waste and the fact that they want to see the ESC and motor, indicates that even if the problem is form the ESC, they want to understand why!

I will keep you guys posted.

Az


EDIT: SO far MGM Compro customer service is an A rated
If it is the controller...Are they going to take care of the motor too?
   
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