Hey what radio are you using with this controller? Maybe there is a communication issue between the two? Like linc says we know it is frustrating but you should keep trying. Maybe one of the guys who have more experience with the MGM can either help to get it set up, or maybe even set it up for you and send it back. Then you will know for sure if something is wrong with the MGM or something else. For the money anything is worth a try, and when it is finally setup and running all of the bad will be lost. If there is one characteristic that matters most in our hobby it is patients. and maybe a good shot of Tiquila once in a while. Good luck with your issues.