I am confused, and please donnot take offense as we are looking at this from a neutral corner. In reading your own words you damaged the first motor by mishandling it, and paid full repair cost as you should have since it was your own mistake that caused it to fail. Still I understand your frustration with the cost of postage where you are. Unless you have a motor company local to deal with that is just the way the hobby is.
Then after running ten packs through the second motor you toasted it. Without pulling it apart and inspecting it who knows what may have caused the failure. It could have been your setup, or just a bad motor. Either way all you can do is send it in for them to check it out, diagnose the problem and go from there. That is a choice only you can make. If you are not willing to send it in, then one can only assume that you are afraid that they will find out that your setup was the cause. If I had this motor and I was sure of my setup, then I would be sending it back and explaining what happened by phone requesting either a rebuild or a replacement. That is just simple business math for any company. Otherwise everyone would be requesting free serivices and the companies would go belly up on repair/warrenty costs. Sorry for your bad luck with NEU as they are good motors used in the right conditions.
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Originally Posted by mxracer
the first one the brass spacer fell out during re-installing it . so it smashed all the windings .. so cost me $130 usd plus $30 post
2nd one dont know what happened , have never pulled it apart and its done less than 10 packs .. seems 1 phase is cooked .. and ive emailed them about if they will cover under warranty ( like 3 times ) with NO REPLY !!
wouldnt be worth me sending it back ( $20 post there , $130 repair $30 post back) = $180 usd .. they are only $250 brand new
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