Quote:
Originally Posted by Kirkinsb
Outlaw...here is why guys are a bit "put-off". We were led to believe it would be a quick turn around...(Couple days in the shop and then shipping)...well, mine has been gone three weeks. Conflict comes when companies don't do what they say. 2 days in the shop vs 3 weeks is a big difference. I am one of those guys that sen't it in the day the advisory came out...being told it would take a couple days.... hmmm, here I sit.
Sure I appreciate the service update...but let me know how long it is really going to take. If you cannot understand that, then you flunked customer service 101.
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Sometimes crap happens and you just don't know. They obviously thought it would be done in two days or wouldn't have said it. It happens in life. Not like being without your toy car for a month will kill anyone.
Bottom line is they found a potential problem and are fixing it. What more can you really ask for?!
Better than so many of the other RC companies who have known issue and act like they don't even exist.