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Kirkinsb
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Posts: 81
Join Date: Jan 2011
09.14.2011, 10:24 PM

Quote:
Originally Posted by outlaw View Post
I can't get it why people can't wait.
It is great Castle does "offer" the Service Advisories" and don't let there customer "wait" until the product does burn....

Thanks Castle !
Outlaw...here is why guys are a bit "put-off". We were led to believe it would be a quick turn around...(Couple days in the shop and then shipping)...well, mine has been gone three weeks. Conflict comes when companies don't do what they say. 2 days in the shop vs 3 weeks is a big difference. I am one of those guys that sen't it in the day the advisory came out...being told it would take a couple days.... hmmm, here I sit.

Sure I appreciate the service update...but let me know how long it is really going to take. If you cannot understand that, then you flunked customer service 101.
   
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