EVX warranty - RC-Monster Forums

JB3231 · **EVX warranty -** 10.20.2006, 08:59 PM

Does anyone know the correct address to send a EVX in to Traxxas for warranty. The address on the warranty card:

12150 Shiloh Rd
Dallas, TX 75228

This was returned as address unkown.

BrianG · 10.20.2006, 09:25 PM

I'd call the toll-free Traxxas number: 1-888-TRAXXAS (1-888-872-9927)

09:49 PM

This is the correct address. Make sure you put attention to services on it. Also dont forget to include a note stating whats wrong and what happened when it went wrong, your address and phone number so they can contact you. If your evx is still under waranty inclue a copy of your receipt to prove when you bought it. Hope you get everything worked out ok.

Traxxas
1100 Klein Dr
Plano, TX 75074

JB3231 · 10.20.2006, 11:40 PM

I did all that, the post office returned it like that address closed.

riceman · 10.21.2006, 01:00 AM

Check this link to the Traxxas site.

Traxxas Warranty

For electronics outside of the 30 day warranty use this form.

My experience with Traxxas warranty support was pretty good. I sent in a fried EVX outside of the warranty period. I got a replacement back in less than two weeks. Unfortunately the replacement was defective and I had to send that one back, Again, a replacement back in less than two weeks. The best part of all was the repairs should have cost me $25 but was done at no charge "as a courtesy".