MGM Low Voltage Cut Off - Owners READ

I'm done with MGM. It took 6 e-mails for them to finally reply that they never received my ESC ($400 lost in the mail). They also never said anything about the USBCom needing an upgrade in all the previous e-mails about the software problems. I notice that David and Bash-On were also never told about the USBCom upgrade being necessary. The language barrier and the out of country service are real downers. I hope the MMM is released soon. For everyone else, wait a bit and avoid the MGM, unless you live overseas.