max esc

[sweet86]

i am having some troubles with my new mamba max esc. it will stall and glitch and do anything kind of hard to describe and it only does it at certain times but you can tap on the speed controller and it will come back to life. i have tried to get ahold of CC but all i get is this secretary that tells me to hold and i waited today for almost 10 minutes and didnt here from anybody. just wondering if anybody has a similar problem.

thanks
kyle