Castle - Make A Special Edition Monster

[Pdelcast]

Originally Posted by Cain

Patrick,

As the owner, I have a question concerning the first edition mamba monsters.

The first editions were shipped with hardwiring to the circuit board, though, as advertiseed at online and local retailers it shows plugs.

Since it voids the warranty if we do any soldering on the board, will Castle Creations do free wire replacement for these first run of ESCs since the later ones will have plugs as they were advertised?

Also, as the outages appear to be quite signficant enough to hold up any further delivery of MMMs, for those concerned about there unit, can they sign up for a replacement plan sort of like how other companies would require a credit card number, CC sends the new unit, you send the old unit back, and no charge is done to the credit card, that way people are not down about 1 - 2 weeks waiting for the units?

Cain,

We will do that, what we call an "advanced replacement" as soon as we have stock on the units. Right now we are holding on any more releases from production until we have the issue with the BEC resolved -- until that time we won't have any replacement stock.

About the wires- - I'm actually surprised you would want it changed -- it actually is more expensive for us to put wires on the controller than the plugs. . .

But, if you do want it changed, I'm sure we will exchange it, or update it with plugs.

Patrick

[DRIFT_BUGGY]

Originally Posted by Pdelcast

About the wires- - I'm actually surprised you would want it changed -- it actually is more expensive for us to put wires on the controller than the plugs. . .

But, if you do want it changed, I'm sure we will exchange it, or update it with plugs.

Patrick

Thats great Patrick. Best customer service out there