HobbyCity Lipo Warranty - Important Information!

[simplechamp]

I'm going to try, but I doubt I'll get anywhere. According to them my pack is fine since the cells are less than 0.245V out of balance. On top of that I charged the pack so that voided any chance of a return.

I'm not upset that I got a bad pack, I still think Zippy are good packs, no product has 100% quality control, especially lipos which are prone to QC issues. It's the HC return policy I'm mad about. And now this puts doubt in my mind, if I do order another pack what if that one is bad? There's no way to know without charging it, but charging it voids any chance of a return. It's a catch 22 situation. When I first placed orders at HC my main worry was that returns would take a long time to ship back and forth. Now I wouldn't care if it took a month or two, I would be happy to have a replacement at all.