TeamNovak's Lifetime Legacy Trade-In Program

[Semi Pro]

Originally Posted by Arct1k

I would normally agree but this was an 18,5T in a axial scale rock crawler - Its rather hard to over heat one in that use - I thought they also had built in thermal protection or am I mistaken?

agreed, and what Novak products could the user adjust the timing on before last year?

i had a rotor explode in a 5800ss, it was in a lite weight touring car with 6cell sub-c battery's, it couldn't have been caused by overreving and it never made heat but Novak charged me for replacement. i had 2 HV maxx's fail just after warranty expired. i went threw 3 of the old SS systems in onroad cars ( one ss was stock in a losi XXS but i was told the stock gearing was over geared and i had to pay for it even though it was still underwarrenty) and one gtb that was two weeks old (you guys still have it, i wasn't going to pay for repairs on something that was bran new and was setup right but blamed on me. that was the straw that broke my back and turned me you castle).

every time i had a warranty return it was always blamed on me for reasons that never fit the problem and when i questioned the techs they often would tell me i didn't understand or flat out accuse me of lieing.

novaktwo you asked us what we though and what we would change, and all we really want is Novak to treat us like Castle and Tekin does.