A little disapointed

Originally Posted by bdebde

Still, a repair is a repair. If you wanted the newer model, you should have contacted them. They are a great bunch and are always quite helpful!

Not a repair, it was a replacement, that I paid for, why should I have to contact them when the others didnt and still got the new style?

[Finnster]

Originally Posted by David M

Not a repair, it was a replacement, that I paid for, why should I have to contact them when the others didnt and still got the new style?

Because they were lucky? I would think you would need to contact them and work out and upgrade plan along with the repair work if that's what you wanted. I don't see how you can be upset @ CC for getting something you asked for just because others got lucky and you didn't.

Originally Posted by Finnster

Because they were lucky? I would think you would need to contact them and work out and upgrade plan along with the repair work if that's what you wanted. I don't see how you can be upset @ CC for getting something you asked for just because others got lucky and you didn't.

I never said I was upset with cc just a little diaponited and wanted to know why I didnt get the new style like the others, so I can just rebuild them my self.

[Thomas Porfert]

It really is just luck of the draw when we replace an older style motor. We still have some of the older style motors in stock and those are used interchangeably with the newer style motors. If you send in a newer style motor, then you will get back a newer style motor. If you send in an older style motor, then it's just a crap shoot. If you request a new style motor, we will try to accommodate you as best we can, but we can't guarantee it won't be an older style.

You have a new one year warranty on the replacement motor. So if it ever has a problem within the first year, just get it back to us and we'll take care of you.

Thomas Porfert
Castle Tech Support

Thanks Thomas, I guess thats why I am not a gambler, lol