RC-Monster Forums  

Go Back   RC-Monster Forums > Support Forums > Castle Creations

Reply
 
Thread Tools Rating: Thread Rating: 4 votes, 5.00 average. Display Modes
Old
  (#1)
Nard Cox
n00b
 
Offline
Posts: 519
Join Date: Apr 2009
Location: The Netherlands
10.08.2010, 09:43 AM

I've just searched this thread for ''6mm'' since my 1717 Air also has a 6mm shaft like others but didn't find a CC response. So whats up with this? Can we order a 5mm shaft or ... ?


Mugen MBX6Te RCM + Mugen MBX6e RCM + Savage Flux XL FLM + MERV all with Spectrum DX3S || WTS&WTB
  Send a message via MSN to Nard Cox  
Reply With Quote
Old
  (#2)
bryan
RC-Monster Carbon Fiber
 
bryan's Avatar
 
Offline
Posts: 489
Join Date: Jul 2009
Location: maryland
10.08.2010, 11:37 AM

Quote:
Originally Posted by Nard Cox View Post
I've just searched this thread for ''6mm'' since my 1717 Air also has a 6mm shaft like others but didn't find a CC response. So whats up with this? Can we order a 5mm shaft or ... ?
The car version has a 5mm shaft.
   
Reply With Quote
Old
  (#3)
Arct1k
RC-Monster Mod
 
Arct1k's Avatar
 
Offline
Posts: 6,597
Join Date: Apr 2007
Location: NJ
10.08.2010, 04:51 PM

Quote:
Originally Posted by Nard Cox View Post
I've just searched this thread for ''6mm'' since my 1717 Air also has a 6mm shaft like others but didn't find a CC response. So whats up with this? Can we order a 5mm shaft or ... ?
Yes they will send you a 5mm rotor...
   
Reply With Quote
Old
  (#4)
Thomas Porfert
RC-Monster Carbon Fiber
 
Thomas Porfert's Avatar
 
Offline
Posts: 301
Join Date: Feb 2008
10.08.2010, 05:39 PM

Quote:
Originally Posted by sikeston34m View Post
Yes.

10 - 1520's
10 - 1717's

It would be ok with me if we changed that to:

10 - CAR 1717's
5 - 1520's
5 - 1518's

Is this do-able?

Thanks,
James
Sorry James, I saw this too late and the order was already processed. You will be receiving 10 1520's. My apologies.

Quote:
Originally Posted by phatmonk View Post
The invoice for my exchange 1717 air motor says air version also.I need the Car Version.I hope its wrong.
I was able to change this before it shipped, you will be receiving the car version.

Quote:
Originally Posted by Nard Cox View Post
I've just searched this thread for ''6mm'' since my 1717 Air also has a 6mm shaft like others but didn't find a CC response. So whats up with this? Can we order a 5mm shaft or ... ?
We have very very few replacements rotors with a 5mm shaft that we can send. Shoot me an e-mail at thomas (at) castlecreations (dot) com and I'll let you know if we have any.

This was a mistake on the website and should be corrected shortly. We apologize for any inconvenience this may have caused. If the 6mm version will not work for you and we run out of replacement rotors, the only options would be to return the motor for a full refund, grind down the shaft to 5mm or pull a 5mm shaft out of a 1717 car version.

Quote:
Originally Posted by KniteWulfe View Post
Got the last of my 3 orders. 2142-7225-4839, missing 3424-1800 34mm 1800KV 24 Stack Motor.

Really sucks because it was for my friend's new heli kit, which is just sitting there waiting for a motor.
It appears we may have sold out of this motor. I will go down to the warehouse on Monday and see if inventory is incorrect. We have not charged your card for the motor, and if we are truly out of stock, we will not be able to ship one. I apologize for any inconvenience or frustration this may cause.

Quote:
Originally Posted by BlackWood View Post
Just got my order in, and I got 1512/1.5y 1800kv in a 1520 box. I already got in touch with castle and their sending a pre-paid mailer. Are there going to be any 1520's left and if not what happens?
#2142-2509-0270
item 3060-0008-00 Motor, brushless car, 1600kv 1520 1 turn
on the other hand, I did get my 1717 car version. I was worried I was going to get the air version.
It turns out we had more motors than what our inventory originally stated. This is not going to be a problem. The 1520 motor will be added back to the clearance page soon.

Please let me know if I missed anyone's question or concern.

Thomas Porfert
Castle Tech Support

Last edited by Thomas Porfert; 10.08.2010 at 05:40 PM.
   
Reply With Quote
Old
  (#5)
sikeston34m
RC-Monster Brushless
 
sikeston34m's Avatar
 
Offline
Posts: 2,085
Join Date: Sep 2007
10.09.2010, 12:24 AM

Quote:
Originally Posted by Thomas Porfert View Post
Sorry James, I saw this too late and the order was already processed. You will be receiving 10 1520's. My apologies.



It turns out we had more motors than what our inventory originally stated. This is not going to be a problem. The 1520 motor will be added back to the clearance page soon.

Please let me know if I missed anyone's question or concern.

Thomas Porfert
Castle Tech Support
Hi Thomas,

That matches my original order and I'm VERY happy with that.

Thank you Sir, for your help.

My hat's off to you for all of your hard work.
   
Reply With Quote
Old
  (#6)
Nard Cox
n00b
 
Offline
Posts: 519
Join Date: Apr 2009
Location: The Netherlands
10.09.2010, 04:48 AM

Quote:
Originally Posted by Thomas Porfert View Post
We have very very few replacements rotors with a 5mm shaft that we can send. Shoot me an e-mail at thomas (at) castlecreations (dot) com and I'll let you know if we have any.
Done yesterday evening.

And like Arct1k, thanks for all the feedback, I can only image the ''PITAness'' of this for you guys


Mugen MBX6Te RCM + Mugen MBX6e RCM + Savage Flux XL FLM + MERV all with Spectrum DX3S || WTS&WTB
  Send a message via MSN to Nard Cox  
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump







Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
vBulletin Skin developed by: vBStyles.com