Quark fried, blown capacitor...

[zeropointbug]

I haven't got them yet no, I haven't expected them yet though. They should be here this week though.

I hope I get the replacement Quark before the races here start up. (~2 weeks)

I hope the caps get here before the Quark though, I don't think I can wait for them... :002:

I mailed them out last week myself. I think it was Wednesday, maybe sooner and I sent them by Global Priority, which is supposes to take five business days.

[zeropointbug]

Oh really? thanks for doing that then. :027:

They should be here tomorrow then I think.

I have a hunch that this next Quark is the real deal. Did you send your second one into S&T already then? I never heard anything either, then I got a Quark in the mail surprisingly.

I am going to use 4, maybe six caps on the inputs just for security sake. 6 should fit nicely underneath the Quark as it will be almost the same length.

zpb, that's what I did. I made a 6 cap bank and while it was running, temps were very cool on the controller. After half an hour of running, I believe that it temped at 140 or so.

I did send mine in last week. At the same time that I sent the caps out, actually. I'm hoping to get a surprise in the mail as well. The sad this is that I just sent my Neu back to Neutronics yesterday to exchange the motor for what I ordered.

Although I liked the motor, I would always have wondered if I had indeed gotten a mismarked motor, or if something was actually wrong with the one that I had.

So...another two week wait, according to Neu.

[jhautz]

Neu is pretty good about turning things around. I had to send tham a motor once and they turned it around in about 2 weeks. I had a brand new motor that I ran it the first time and the magnets came loose from the shaft. I will say that they had some suspect people that I talked to on the phone when I called to make sure that they had recieved it. They kept taking my name and number and telling me they would call back and then I never heard from them. I was starting to get concerned that nobody there could confirm that they actually recieved the motor from me when it just showed up in the mail. I think total from the time I dropped it in the mail to the time I got it back was around 20 days.

Just make sure you include a very detailed note with the motor on what your problem is.

jhautz, that has me a bit concerned. I called Neu yesterday and spoke with Carol, who gave me another phone number and referred me to Steve at Diversity, who in turn referred me back to Carol at Neu. She then told me to ship them the motor and that they would "try" to rush it through, considering the circumstances.

What is going on with all of these people? I have a second Quark back at S&T. My Compro has been over seas at MGM for over a month. Now I get this Neu motor and (almost) immediately had to send it in.

I certainly would not have expected to hear any stories of anyone getting the runaround from Neu. As for the 20 day turnaround time, that sucks. At least S&T had a new Quark (even though it was another bad one) bad to me in one week, including transit time.

I don't know how you guys are, but I'll forget that I even own that motor in 20 days.

So...about 6 weeks ago, I decided that I needed to "upgrade" my equipment. That's about $290 for the Quark, about $240 for a Compro, and another couple hundred for the Neu. That's what, $700 to $800 bucks. Guess what I'm running in my truck right now. A Feigao 9XL mated to a MM, total cost, under $200. I'm running the "cheap" stuff, because all of the "good" stuff is being warranted.

This just isn't right.

[Serum]

but I'll forget that I even own that motor in 20 days.

You can't consider a vacation without your family for longer 20 days then..

I understand your point though; it's annoying to see this happen.. You buy it with the intention to use it; not to ship it back to the manufacturer because their products are off.

[BrianG]

lol, I think he'd remember a family member. ;)

And I know I'd remember if I was missing a Neu motor! I don't know about you, but my stable and/or spare parts bins aren't that extensive!

Why do you think that my wife doesn't like to let me go to Vegas alone? If I got lost for a couple of weeks, that would be the last she heard from me. LOL.

Nah, the point I was trying to make is that I got the controller, and had to send it back. Now I have (had) the motor and had to send it in. My new controller, either the Quark or Compro, should be back this week. I'm going to be itching to run what I've been trying to get to, and the prospect of having to wait another two weeks will be unbearable. So...I'll likely get another motor, because I can have that in two or three days. I've already missed two weekends of racing because of equipment failure. If I have to miss another, I might lose my mind and get me a nitro engine just so that I can run a full race.

[zeropointbug]

All the electric stuff in supposed to be maintainence free, and reliable huh... :005:

Well, AAngel, you and I have the worst luck with this R/C stuff then.

I sure hope your next Quark will treat you right.

[Serum]

I must admit; I remember everything..

This has a reason;

When i was a young boy ( about 7 years old) there was this company who promised you a tool to uncrown the green part from strawberries. Criteria was to sent in 3 labels of their strawberry marmalade. I managed to eat 3 big fat containers of their strawberry marmalade in less than a month. slammed the stamps on the envelope, picked my bike, drove about 15 km to the nearest post office and delivered the most important letter I had ever sent in my entire life.. the trip back was done sooner than Lance Armstrong could have done it.. Driven by pure adrenaline.. I was on top of the world!

I loved that strawberry decrown tool, wanted to know how it worked, what it looked like, and was obsessed by the fact that you could get your own FREE tools with eating stuff.. How great; lived in an euphoric state of mind for a few weeks (don't know if it was the marmalade or the fact that my life soon was enriched by a new and yet to be discovered tool)

Naive as i was i hoped for the mailman to show up with a smile on his face, delivering me my precious tool.. it took me 12 weeks to realize that i would never get the tool..

after these 12 weeks, my life wasn't the same.

i will never ever forget anything i sent to a company.. I am reliving the marmalade nightmare all over.. i can still be bothered that they let this 7 year old down..

[zeropointbug]

I feel for you Rene, I really do!

I still love getting stuff in the mail, and when someone mentions the word 'parcel' or 'pick-up', I instantly think of christmas morning.... I am always waiting for parts, orders and shipments in the mail.

I have to say the marmalade gimmick was a nasty one, they make an extra buck, and you get burned as a kid... that's wrong. :005:

Serum, you sound like you need a pat on the head.

Yeah, I likely won't forget about a Neu motor, but by the time I get it back; I probably won't need it anymore. Perhaps I should take this opportunity to try on a 1515 this time.

I just checked the mail and no controller. I tracked the Quark on the USPS website and it says that the controller was delivered last Friday. If I don't hear from them by tomorrow, I'll start believing that they are going to warranty it. I have my fingers crossed.

[BrianG]

Originally Posted by Serum

I must admit; I remember everything..

This has a reason;

When i was a young boy ( about 7 years old) there was this company who promised you a tool to uncrown the green part from strawberries. Criteria was to sent in 3 labels of their strawberry marmalade. I managed to eat 3 big fat containers of their strawberry marmalade in less than a month. slammed the stamps on the envelope, picked my bike, drove about 15 km to the nearest post office and delivered the most important letter I had ever sent in my entire life.. the trip back was done sooner than Lance Armstrong could have done it.. Driven by pure adrenaline.. I was on top of the world!

I loved that strawberry decrown tool, wanted to know how it worked, what it looked like, and was obsessed by the fact that you could get your own FREE tools with eating stuff.. How great; lived in an euphoric state of mind for a few weeks (don't know if it was the marmalade or the fact that my life soon was enriched by a new and yet to be discovered tool)

Naive as i was i hoped for the mailman to show up with a smile on his face, delivering me my precious tool.. it took me 12 weeks to realize that i would never get the tool..

after these 12 weeks, my life wasn't the same.

i will never ever forget anything i sent to a company.. I am reliving the marmalade nightmare all over.. i can still be bothered that they let this 7 year old down..

So sad. Another case of childhood innocence lost. :)

[jhautz]

So do you still like srawberry marmilade???:024:


BTW Rene: I think you are the official inventor of another new tool. The Thread Derailer!! Nice execution on this thread derailment!


EDIT: I give it 9.5