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Neu Customer Service A+ |
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(#1)
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Guest
Posts: n/a
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Neu Customer Service A+ -
01.23.2008, 12:22 PM
Sent in a heli motor for a non-warranty repair. It took a total of 8 days from door to door. Good going Neu!
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(#3)
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RC-Monster Admin
Offline
Posts: 14,609
Join Date: Nov 2005
Location: Des Moines, IA
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01.23.2008, 01:04 PM
Good customer service is something many people overlook when purchasing equipment, because the sole criteria is price. Sometimes paying the extra cash is worth it in the long run.
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(#4)
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RC-Monster Carbon Fiber
Offline
Posts: 191
Join Date: Nov 2006
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01.23.2008, 01:33 PM
You don't hear too many stories about Neu customer service because it's rarely needed. A friend of mine had a problem and received outstanding service. Neu is stateside, so that helps too.
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