Sales Warning! Neutronics (Neu Motors / NeuEnergy)

[xcntrk]

Originally Posted by Serum

I just contacted Neu about this, ( i spoke to Steve Neu) and forwarded this thread to him, so they can help you out. Since they are a reliable and well known business, i expect them to help you out.

Thank you for the assistance; I too want nothing more then a prompt resolution.

Believe me I intend no harm to Neu’s business reputation, but their behavior throughout my entire transaction has been terribly aggravating and unacceptable (to my standards). All I tried to do was purchase a NeuEnergy lipo battery directly and for whatever reason have been subjected to this whole fiasco of unavailable stock, poor communication, and unwillingness to refund.

I’ve already taken my business elsewhere and purchased a PolyQuest from Mike. I guess I should have made my Neu purchase through RCM to begin with. I have a philosophy of spreading my money around to the various pioneers of the industry explaining the direct purchase.

[xcntrk]

Thank you RCM.

Neutronics has issued me a full refund! In the refund and response from their sales department; I didn’t even get an apology.

Thank you for the run-around Neutronics!

[lincpimp]

The squeaky wheel gets the grease! Glad that it worked out for you.