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  (#31)
mkrusedc
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05.12.2008, 10:06 PM

Quote:
Originally Posted by DRIFT_BUGGY View Post
Must be stoked. So they are sending you a new unit before receiving the dead unit? Now that is customer service

Castle did that for me when my MM crapped out on it's first run. Castle told me to send the bad unit back in the replacement units packaging!
   
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Old
  (#32)
JerryF504
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05.13.2008, 11:51 AM

Quote:
Originally Posted by DickyT View Post
Call Castle, they held a few in reserve to cover possible initial failure. my replacement will ship this week.
Hey Dicky, who did you talk to at Castle? I just called and they told me to fill out a form and send it to them and they would look at it. I'd like to get a new one in less time if possible.
   
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Old
  (#33)
DickyT
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05.13.2008, 12:17 PM

I forgot his name and lke an idiot did not right it down. It was not Joe Ford, Terry, Thomas, something like that I recall it starting with a T. sorry yesterday became a blur for me. a sewage pipe broke 2 floors above my condo and as the old saying goes..... shit flows down hill. I spent most of the day trying to make the unit livable again.
   
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Old
  (#34)
suicideneil
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05.13.2008, 06:29 PM

It never rains, but it pours.... nasty.
   
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Old
  (#35)
JThiessen
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05.13.2008, 07:10 PM

Quote:
Originally Posted by DickyT View Post
I forgot his name and lke an idiot did not right it down. It was not Joe Ford, Terry, Thomas, something like that I recall it starting with a T. sorry yesterday became a blur for me. a sewage pipe broke 2 floors above my condo and as the old saying goes..... shit flows down hill. I spent most of the day trying to make the unit livable again.
Dude..! You have got to have the worst luck of anyone I have ever run across.....'cept that one guy/kid we used to have on here (anyone remember his name???).


Losi 8T 1.0, Savage Flux - XL style, LST XXL, Muggy, 3.3 E-Revo Conversion and sitting outside 425hp, 831 Tq Dodge Ram Turbo Diesel. It SMOKES
   
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Old
  (#36)
big greg
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05.13.2008, 07:13 PM

mmmmm a shit shower! sounds delicious, bad luck there dicky
   
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Old
  (#37)
azjc
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05.13.2008, 09:18 PM

Quote:
Originally Posted by JerryF504 View Post
Hey Dicky, who did you talk to at Castle? I just called and they told me to fill out a form and send it to them and they would look at it. I'd like to get a new one in less time if possible.
I would call them back and tell them to send you a new one that is thier SOP I had a faulty UBEC and they sent me a new one and I sent the bad one back in an envelope with the stamps already on.
   
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  (#38)
JerryF504
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05.13.2008, 09:56 PM

Quote:
Originally Posted by azjc View Post
I would call them back and tell them to send you a new one that is thier SOP I had a faulty UBEC and they sent me a new one and I sent the bad one back in an envelope with the stamps already on.
I contacted them and they said that they didn't have anymore available for "advanced replacement".
   
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Old
  (#39)
azjc
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05.13.2008, 10:00 PM

Quote:
Originally Posted by JerryF504 View Post
I contacted them and they said that they didn't have anymore available for "advanced replacement".
in this case I guess they cant give you what they dont have.....in the mean time you can get caught up on those" honey do lists" that your wife has that are gathering dust....
   
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Old
  (#40)
MetalMan
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05.13.2008, 10:13 PM

Quote:
Originally Posted by JThiessen View Post
Dude..! You have got to have the worst luck of anyone I have ever run across.....'cept that one guy/kid we used to have on here (anyone remember his name???).
nbcaznmaster or whatever his name was? Didn't he once have a cardboard battery tray?

I used to have bad luck with BL ESCs... Two BK 9918/9920, first one took 6 months for replacement, second "only" 4 months. I promptly sold it after that. Then two MGM 12012 C/B ESCs, first one took 6 months for repair, when the second one died I threw it away... These American CC controllers have given me much better luck though. I've only burned up a couple MMs and a HV-110.


SH Z-Car, Custom Crawler, 8s Savage, 12s XTM XLB 1/7 buggy, 4wd 4-link rear/IFS Pro4 truck, Custom Hyper 10 Short Course, Belt-Drive Mammoth ST 1/8 truggy, 4s 17.5 MM Pro HPI Blitz
   
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Old
  (#41)
JerryF504
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05.14.2008, 03:34 PM

Quote:
Originally Posted by azjc View Post
in this case I guess they cant give you what they dont have.....in the mean time you can get caught up on those" honey do lists" that your wife has that are gathering dust....
LOL, yeah but I just got everything to convert an Ofna buggy so hopefully by the time I get finished with that I'll either have my broken Monster back or the second one I ordered from Mike.

PS Your avatar made me dig out my Ride the Lightening cd.
   
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Old
  (#42)
DickyT
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05.14.2008, 03:54 PM

Quote:
Originally Posted by JerryF504 View Post
I contacted them and they said that they didn't have anymore available for "advanced replacement".
When I spoke to them he said they only had a couple left over. I called right at opening on Monday.

does anyone know how to remove the smell of feces from a condo? the new carpet has all been riped out and thrown away, the foundation washed with bleach, the walls washed with bleach and it still smells like sewer.
   
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Old
  (#43)
JerryF504
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05.14.2008, 04:01 PM

Quote:
Originally Posted by DickyT View Post
When I spoke to them he said they only had a couple left over. I called right at opening on Monday.

I talked to the Tues. at about 9:30 cst and they were gone. That's ok though because now they have gotten some of the defective Monsters back and I'm sure the next one I get will work perfectly.

Quote:
Originally Posted by DickyT View Post
does anyone know how to remove the smell of feces from a condo? the new carpet has all been riped out and thrown away, the foundation washed with bleach, the walls washed with bleach and it still smells like sewer.
Sorry, I can't help you there other than opening the windows and letting it air out.
   
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Restoration
Old
  (#44)
JERRY2KONE
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Restoration - 05.14.2008, 04:05 PM

Try calling the flood restoration guys who specialize in just that type of issue. They usually garuntee their work to full satisfaction. I have seen messes that they cleaned up that seemed impossible, but somehow they managed to overcome. Good luck with that.
   
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Old
  (#45)
BrianG
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05.14.2008, 04:27 PM

One word: noseplugs.
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