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05.17.2008, 12:43 AM
Ok I'm doing weekly updates...
Still no battery, by the end of this weekend it will be 42 days.
Here is a summary of my contact with Neu...
After 23 days I started contact...
* I was told my the batteries came out of stock while it took 3 days for my Paypal to clear.
* I was told they would not get the battery till next week. I waited 1 week and 3 days before next contact.
* I was told it must be held up in customs.
* When complaining about how there is no indication of this type of wait or an out of stock statis I was told. An email went out to all orders placed. I never recieved an email.
* When asked if I wanted to speak to someone else about this I said 'yup'. That person was busy and would call me back in a few minutes. There was never a call back.
I don't believe the paypal story, I don't believe the 'coming next week story', I don't believe the customs story, and I don't believe the emails have been sent out story. All it is, is excuse, excuse, excuse.
I should cancel my order. I sure wish there was a hint of honesty about this at any point of the transaction, I would of canceled and went some place else. The next week excuse held me on I guess. What do they care.. just collect peoples money.. who cares if you don't have a product or even have a clue when it will be in.... You got the money thats all that matters....
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