What is this BS Castle is feeding this customer?

[Joe Ford]

Anyone who has issues with a MMM...send it in with a copy of the service request form. We are making these top priority right now. We'll give you the fastest service possible as this is a new product, and you've all waited long enough to have fun.

http://www.castlecreations.com/suppo...quest_Form.pdf

[Sower]

Dang, I already sent mine back w/o any form. Just a note to you or Patrick. I did send him a PM though - does that count for anything?

Originally Posted by Joe Ford

Anyone who has issues with a MMM...send it in with a copy of the service request form. We are making these top priority right now. We'll give you the fastest service possible as this is a new product, and you've all waited long enough to have fun.

http://www.castlecreations.com/suppo...quest_Form.pdf

hi joe
in my country, thailand, there are 3 MMMs. All 3 owners are my friends. I would like to know,.can we send all 3 failure MMMs in one mail box to CC if all 3 are fail?

[Joe Ford]

Originally Posted by finfin

hi joe
in my country, thailand, there are 3 MMMs. All 3 owners are my friends. I would like to know,.can we send all 3 failure MMMs in one mail box to CC if all 3 are fail?

You can send them all in one package. We will ship back to whoever sends the package in.

[phatmonk]

Darn my second MMM died.I switched my 1515/1.5 4s for my 1515/1d on 3s 6000.It just stopped like the first one.The 1515/1D max amps is 200A.The system wasnt even warm.It ran flawless yesterday with the Tekno Neu 1515/1.5d.I should not have swapped the motors




Losi 8T MMM? Tekno Neu 1515/1.5/f 4s 6000/Neu 1515/1d/s 3s 6000
Crt.5 Quark 80B Neu 1512/1d/s 3S 6000

[xtremelimits285]

Originally Posted by phatmonk

Darn my second MMM died.I switched my 1515/1.5 4s for my 1515/1d on 3s 6000.It just stopped like the first one.The 1515/1D max amps is 200A.The system wasnt even warm.It ran flawless yesterday with the Tekno Neu 1515/1.5d.I should not have swapped the motors

Losi 8T MMM? Tekno Neu 1515/1.5/f 4s 6000/Neu 1515/1d/s 3s 6000
Crt.5 Quark 80B Neu 1512/1d/s 3S 6000

Probley was going to die soon anyway, by swaping motor/batteries, just showed the esc was a bad one..

that does suck though

So, if i get a Monster, is it guarenteed to fail? Or should i be ok, i guess if it does fail Castle will be glad to fix it right? Do they know what causes the problems yet?

[lutach]

BrianG and myself are waiting for everything to nice and ready before we jump in. I've been around the electronics scene for a while and I learned never to jump in first. Keep in mind that Castle's failure rate is one of the best I've seen. Castle also has what might be the best service in this industry.