New ebay seller feedback rules stink

[Sammus]

Pisses me off too, but that said, I've had way more unfair retaliation from sellers than I have had buyers leaving unfair feedback (and I run a business on ebay and sell more than I buy - I even just got powerseller status).

I sold a shirt once (only had one of them, last in stock, took a picture, put it up) and the buyer emailed me saying it was different, and it wasn't officially licensed (band merch), so I'd lied and sent the wrong shirt etc. etc. I eventually convinced her that nearly all bands have different designs printed on different brand T's, and because this one was a different brand to what she had already didn't mean it was fake. She still claimed that the back of the shirt had no print on it and negged me, we continued conversations trying to resolve it for a while and I offered a full refund if she could take a photo proving it, I never heard back.

Another thing is bad buyer feedback isn't all that useful unless theyre trying to sell and you see theyre untrustworthy. As long as they dont have a negative feedback score, you cant control if they bid on your stuff or not. I've had heaps of people bid, then looked at their feedback, full of negs 'oh crap' I'm thinking, but they pay etc and all is OK.


Also, dont bother putting neg comments with +ve feedback, that exact example is listed under the valid reasons for feedback removal.