mmm v2 close

[Arct1k]

I just had a phonecall from repairs saying 6-8th aug to finish production should start shipping around 13th

[TexasSP]

I don't know what broken promises people are talking about. My MMM has been there for repair since May. My life has not ended because of this and I can still run RC's. Patrick and others have been more forthcoming than any other company I have ever seen. I want mine as bad as everyone else but wild speculation and rumors won't get it here any faster. I am sure if you are disappointed enough that CC would happily refund your money if it's such a problem.

Personally I would rather them get it right and take longer than just get it and it break again.

Originally Posted by TexasSP

I don't know what broken promises people are talking about. My MMM has been there for repair since May. My life has not ended because of this and I can still run RC's. Patrick and others have been more forthcoming than any other company I have ever seen. I want mine as bad as everyone else but wild speculation and rumors won't get it here any faster. I am sure if you are disappointed enough that CC would happily refund your money if it's such a problem.

Personally I would rather them get it right and take longer than just get it and it break again.

ummmm...like someone said to me

"now please wipe your nose off"

[TexasSP]

I don't have my nose up anyones butt. I just know what it's like to design and manufacture product, have problems, try to stick to deadlines, then face more problems. It's tough. I have dealt with many vendors via work with several hundred thousand dollars on the line and less communication than Patrick gives for a 170 dollar toy.

The point is, it's a toy, no one will live or die without it so lighten up. Too many people are beating this to death like it's a heart transplant or something.

Originally Posted by TexasSP

I don't have my nose up anyones butt. I just know what it's like to design and manufacture product, have problems, try to stick to deadlines, then face more problems. It's tough. I have dealt with many vendors via work with several hundred thousand dollars on the line and less communication than Patrick gives for a 170 dollar toy.

The point is, it's a toy, no one will live or die without it so lighten up. Too many people are beating this to death like it's a heart transplant or something.

easy Tex...I agree...but some idiots here did say that to me

[TexasSP]

I know. I wasn't directing it at you really and am not angry at all.

[phatmonk]

Thats not too bad another week I can wait.But I feel a bit jelous to see the V2 MMM

[FG101C]

It's kind of like an auto body shop (or any mechanic for that matter). The more you ask when will it be ready the longer they will push it back. Personally if people would'nt have been going ape the first time they probably would have taken a bit longer to test the thing. I am so ready to get my 8-T running again. But patience is the key, when it does come it will be well worth it.

Just chill, if I were Joe I would not feel motivated when you see a post every other day from someone freaking out about when will it be shipped.

[suicideneil]

Maybe they need more pizza....

[jnev]

Originally Posted by suicideneil

Maybe they need more pizza....

I couldn't help myself from laughing...

[Arct1k]

Not again! I havn't been bad this time!

[phatmonk]

Sorry off the subject but just bought a Matrix Pro for 250.00 new on ebay.This should burn up a couple weeks.

[BrianG]

Originally Posted by suicideneil

Maybe they need more pizza....

OK, so who's gonna organize the next round? I have a few bucks in my Paypal account to donate...

[MTBikerTim]

Originally Posted by Jeremy1976

I think Patrick and other CC employees would be better off not saying anything until they were in the mail to the customers. Broken promises are what irritates customers. Especially in this hobby. My .02

That's just stupid. People would be absolutely furious and everyone would be demanding their money back if they had paid for something as you say '5 months ago' and then heard nothing about what was happening since they paid. I know I would.

Castle is doing an excellent job with communication I think. You have to remember that if Patrick posts he gets a whole bunch of questions relating to that post. The more he posts the more questions he gets. I think Patrick does a great job of posting on the forums. He holds back from getting sucked into the endless conversation which end up going no where and achieving nothing but he also answers the important questions with accurate information.

Same goes with sending out e-mails. If you send out a group e-mail to people like castle did saying that the repairs on the MMM were going to be delayed you have to expect to receive a large number of those emails back with more questions. This can be very time consuming answering all these questions but castle is doing a good job.

If anyone thinks I'm brown nosing well I am but I am dealing with a number of companies at the moment and most of them are far less informative then castle so I sit knowing nothing of what is going on and I know a few of them I will not be dealing with again due to lack of or just poor communication alone.

[hemiblas]

I agree, I like being informed also and I appreciate all their effort. Just been a while since I saw my money go bye bye.