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08.19.2008, 06:19 PM
Well, I just got done talking with Thomas about this issue, and it seems that only Chris got these "bad" controllers.
We have had issues like this in the past, where a single shipment has problems, and other shipments from the same batch don't have problems.
I have speculated that it might be an issue with the controllers for a particular shipment are exposed to high power Xrays (checking the mail???) during shipment, but I'm not sure exactly why it happens. Usually, we get them back, reprogram the microprocessor, and all is fine. It seems that part of the memory is being erased during the shipment.
Coolrunnings -- sorry about the issue. If you would like to contact us, I'm sure we can get you a replacement out if Chris doesn't resolve the issue.
Patrick
Patrick del Castillo
President, Principle Engineer
Castle Creations
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