Batch 2 V2 MMM

[JaySki]

Originally Posted by Pdelcast

OK OK!

I'll answer the man!


Ummm, I guess, maybe? (Actually, it really depends -- adding another BEC reduces the stress on the MMM, but also adds more to the system that can fail - additional electronics. So my answer is still "maybe". )

Next question... Really...

Is .. WTF is going on? Now that these are starting to hit the masses in larger numbers, the failure rates are really starting to grow.

Rumors are around that Bernie said something about the TEST group of the new unit was much smaller than they have done on any other product...

Now.. I will say that this stuff isn't a matter of life and death.. thank god.
But it is highly highly irritating to have hundreds, if not thousands of dollars into these toys, and our parade is being rain upon...

[Pdelcast]

Originally Posted by JaySki

Next question... Really...

Is .. WTF is going on? Now that these are starting to hit the masses in larger numbers, the failure rates are really starting to grow.

Rumors are around that Bernie said something about the TEST group of the new unit was much smaller than they have done on any other product...

Now.. I will say that this stuff isn't a matter of life and death.. thank god.
But it is highly highly irritating to have hundreds, if not thousands of dollars into these toys, and our parade is being rain upon...

Ummm, we ran a check yesterday, and our failure rate on the V2 is pretty normal for a new product. In fact, the Mamba Max had almost double the failure rate in early runs as the MMM.

This is for two reasons -- first, people are using setups that aren't right -- and are damaging motors and ESCs because they don't know yet what combos actually work right (we have seen many of these at tech support here.) Second reason is that there are higher failure rates on products early from just manufacturing defects -- we tend to have a few more failures early on 'cause we don't yet know what to look for when looking for common defects (every product has something...)

Also, please note we have built ALREADY six times more V2 MMM than V1 MMM.... (almost 3000 have shipped already) So there is going to be a LOT more reports of issues, just from the sheer numbers.

Patrick

mine should have gotten there today , or tommorow , hope its not major and i see it again soon


keep up the good work guys , although its a bummer , once the issues are worked out i trust we will all get many hours of enjoyment out of our rc's





any chance that the castle motors will be available sooner then expected?

[e-mike]

Originally Posted by Pdelcast

Also, please note we have build ALREADY six times more V2 MMM than V1 MMM.... (almost 3000 have shipped already)

Patrick

wow...

in fact its normal to have a normal failure rate!!????

[JaySki]

Originally Posted by Pdelcast

Ummm, we ran a check yesterday, and our failure rate on the V2 is pretty normal for a new product. In fact, the Mamba Max had almost double the failure rate in early runs as the MMM.

This is for two reasons -- first, people are using setups that aren't right -- and are damaging motors and ESCs because they don't know yet what combos actually work right (we have seen many of these at tech support here.) Second reason is that there are higher failure rates on products early from just manufacturing defects -- we tend to have a few more failures early on 'cause we don't yet know what to look for when looking for common defects (every product has something...)

Also, please note we have built ALREADY six times more V2 MMM than V1 MMM.... (almost 3000 have shipped already) So there is going to be a LOT more reports of issues, just from the sheer numbers.

Patrick

Thanks for the info Patrick. It just seemed the numbers of failures were popping up pretty quickly now and I know I was getting worried, as I know the word on the net is that people are starting to get worried. I try and take the smoke on the internet cautously, but when there is growing smoke, there seems to be fire.
Frustration grows as the summer winds down and play time decreases.. especially with a large amount of money spent or playtime.

Again, thanks for the info. I will be the first to say... the customer service from you guys is outstanding.. speaking from experience now.