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Pdelcast
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08.27.2008, 04:34 PM

Quote:
Originally Posted by Arct1k View Post
Did you get the 6.5mm bullets in this week? I was wondering if you'd had a chance to get that parcel out to me?
6.5mm connectors got here yesterday! We shipped almost 300 MMM just today.


Patrick del Castillo
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Castle Creations
   
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e-mike
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08.27.2008, 04:38 PM

3000 unit of the mmm v2 ,,,,,i tink that each brushless boys should have one


question...if i sent my failed mmm v1 to cc ...cc should send me back a a new v1 or v2 or just repair my v1????


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Pdelcast
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08.27.2008, 04:46 PM

Quote:
Originally Posted by e-mike View Post
3000 unit of the mmm v2 ,,,,,i tink that each brushless boys should have one


question...if i sent my failed mmm v1 to cc ...cc should send me back a a new v1 or v2 or just repair my v1????
We will send you a new V2.


Patrick del Castillo
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e-mike
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08.27.2008, 04:49 PM

wow!!!!good to know.....thanks for the info Pdelcast!!!!!!!


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KINGSKID
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08.27.2008, 09:40 PM

quote: we will send you a new mmm v 2

Patrick,whats the turn around time on an exchange? Any shipping of the motor esc combos yet?

Last edited by KINGSKID; 08.27.2008 at 09:43 PM.
   
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david lamontagn
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08.27.2008, 09:58 PM

I've order a V2 MMM at brushlessmonster.com. can you tell me if this controller will have all the bullet connector included in the box or i'am better to order some one
   
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George16
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08.27.2008, 05:27 PM

Quote:
Originally Posted by Pdelcast View Post
6.5mm connectors got here yesterday! We shipped almost 300 MMM just today.
I hope one of them is mine.

I received an email that a package was shipped to me by CC on Agust 11, 2008. However, I still have to received it.

This was the information I have:
Quote:
Label/Receipt Number: 9101 8052 1390 7795 0730 94
Status: Electronic Shipping Info Received

The U.S. Postal Service was electronically notified by the shipper on August 11, 2008 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. No further information is available for this item.
I finally bit the bullet and called CC last Friday midnight (Japan Time, Friday 10:00 am Kansas time) and talked to Christie regarding my replacement MMM because I did not receive a reply when I pm'ed you about it. Christie told me that there is a little problem and she hoped that CC will continue shipping them again by Tuesday. She tried tracking and looking into your books and can't even tell me if I was on the list of people who will be receiving one.

17 1/2 years in the Navy made me a very patient person but if I have to spend more money on international phone calls (Japan to U.S.) because you can't even reply my pm, then this is bullshit.

All I want to know is, was there a MMM V2 shipped to me? If so, when and what type of shipping.

Here's my mailing address:

JOSELITO LUCAS
PSC 475 BOX 1537
FPO AP 96350-1537

Here are my phone numbers if you want to talk to me:
01181-46-896-4035 (home)

01181-46-816-5683 (office)

Edit - It's 6:30 Thursday morning here so you can call me if you have time.

Thanks.



Castle Neu 1520 on 6S LiPo Powered Gmaxx (Nitro Killer)
Predator with OS .21TM
Supermaxx with Mach .26
Revo with OS .18TZ
Kyosho ST-RR Conversion
Ofna CR with Tekin ESC/Motor (2)

Last edited by George16; 08.27.2008 at 05:33 PM.
   
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Pdelcast
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08.27.2008, 06:09 PM

Quote:
Originally Posted by George16 View Post
I hope one of them is mine.

I received an email that a package was shipped to me by CC on Agust 11, 2008. However, I still have to received it.

This was the information I have:


I finally bit the bullet and called CC last Friday midnight (Japan Time, Friday 10:00 am Kansas time) and talked to Christie regarding my replacement MMM because I did not receive a reply when I pm'ed you about it. Christie told me that there is a little problem and she hoped that CC will continue shipping them again by Tuesday. She tried tracking and looking into your books and can't even tell me if I was on the list of people who will be receiving one.

17 1/2 years in the Navy made me a very patient person but if I have to spend more money on international phone calls (Japan to U.S.) because you can't even reply my pm, then this is bullshit.

All I want to know is, was there a MMM V2 shipped to me? If so, when and what type of shipping.

Here's my mailing address:

JOSELITO LUCAS
PSC 475 BOX 1537
FPO AP 96350-1537

Here are my phone numbers if you want to talk to me:
01181-46-896-4035 (home)

01181-46-816-5683 (office)

Edit - It's 6:30 Thursday morning here so you can call me if you have time.

Thanks.

Shipped on the 11th. No problem as far as I can tell in the computer, it actually went to the post office on the 11th. Priority mail.


Edit: Just talked with our shipping dept -- this is always a problem using US Mail apparently, they often don't update their own systems. It did ship on Aug 11th, and I'm having our shipping dept. start a Post office track on this end.


Patrick del Castillo
President, Principle Engineer
Castle Creations

Last edited by Pdelcast; 08.27.2008 at 06:14 PM.
   
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George16
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08.27.2008, 08:01 PM

Quote:
Originally Posted by Pdelcast View Post
Shipped on the 11th. No problem as far as I can tell in the computer, it actually went to the post office on the 11th. Priority mail.


Edit: Just talked with our shipping dept -- this is always a problem using US Mail apparently, they often don't update their own systems. It did ship on Aug 11th, and I'm having our shipping dept. start a Post office track on this end.

Thanks for the info.

I do hope it was really shipped on the 11th of August. Like I told Christie, it normally takes about 6-9 days for me to receive a package shipped USPS Priority from the east coast. So, it should take less from the Midwest. However, it's been over 2 weeks and I still have not received any. In fact, if it has already reached the San Francisco Fleet Post Office, it would have been noted on the tracking number. However, that is not the case.

I have faith in your company and I totally understand the pain associated with a rollout of new products especially electronics. I just want to enjoy the benefits of the MMM before I go back to the ship in December for another 3 years.


Castle Neu 1520 on 6S LiPo Powered Gmaxx (Nitro Killer)
Predator with OS .21TM
Supermaxx with Mach .26
Revo with OS .18TZ
Kyosho ST-RR Conversion
Ofna CR with Tekin ESC/Motor (2)

Last edited by George16; 08.27.2008 at 08:03 PM.
   
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Sammus
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08.27.2008, 10:30 PM

Quote:
Originally Posted by George16 View Post
if it has already reached the San Francisco Fleet Post Office, it would have been noted on the tracking number. However, that is not the case.

USPS is pretty slack updating their systems sometimes. I always follow the tracking of my priority mail shipments, and probably 50% of the time its ok, and the other half just says something along the lines of 'electronic information has been lodged, this doesn't indicate we've received the parcel for delivery' - even after its been delivered to me.

Also, even shipping from the same store mine always seem to go take a different route from the shop to whatever airport they decide to use, so don't get to worried about your parcel, it'll come :)

I've recently had some shocking holdups in customs, with most of my parcels taking over a month to arrive - maybe something similar is happening there?
   
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e-mike
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08.27.2008, 10:55 PM

for now what is the % of failure rate of the mmm v2 vs the v1??????(

and can we compare to the mm at the release?????


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Sammus
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08.27.2008, 10:56 PM

those numbers can probably considered confidential at castle. We've already been told the v2 failure rate is less than the mm failure rate. and the v1 I think a number was released (30%?)
   
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George16
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08.27.2008, 11:55 PM

Quote:
Originally Posted by Sammus View Post
USPS is pretty slack updating their systems sometimes. I always follow the tracking of my priority mail shipments, and probably 50% of the time its ok, and the other half just says something along the lines of 'electronic information has been lodged, this doesn't indicate we've received the parcel for delivery' - even after its been delivered to me.

Also, even shipping from the same store mine always seem to go take a different route from the shop to whatever airport they decide to use, so don't get to worried about your parcel, it'll come :)

I've recently had some shocking holdups in customs, with most of my parcels taking over a month to arrive - maybe something similar is happening there?

Unfortunately, it does not work that way in the US military. Our packages do not go through Japanese customs because the Military bases outside the US are considered part of the continental US for mailing and shipping purposes. We don’t pay any customs duties or fees. That’s the main advantage of military mail system. The US Navy has itsr own postal clerks that do the job of regular post office employees. Our packages and mail are shipped to the San Francisco Post Office for distribution to the different bases/commands in the Pacific region. For mainland Japan, the mails and packages leaves San Francisco via air to the Yokohama Mail distribution Depot for further distribution to the different bases.

To add insult to injury, I just received a package containing revo parts I bought from an ebay seller located in Winsted, CT. It was shipped USPS Priority on Aug 18, 2008.

Here are some pics:




That’s about 9-10 days and CT is farther from San Francisco than Kansas .


Castle Neu 1520 on 6S LiPo Powered Gmaxx (Nitro Killer)
Predator with OS .21TM
Supermaxx with Mach .26
Revo with OS .18TZ
Kyosho ST-RR Conversion
Ofna CR with Tekin ESC/Motor (2)
   
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RC-Monster Mike
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08.28.2008, 08:39 AM

Quote:
Originally Posted by George16 View Post
Unfortunately, it does not work that way in the US military. Our packages do not go through Japanese customs because the Military bases outside the US are considered part of the continental US for mailing and shipping purposes. We don’t pay any customs duties or fees. That’s the main advantage of military mail system. The US Navy has itsr own postal clerks that do the job of regular post office employees. Our packages and mail are shipped to the San Francisco Post Office for distribution to the different bases/commands in the Pacific region. For mainland Japan, the mails and packages leaves San Francisco via air to the Yokohama Mail distribution Depot for further distribution to the different bases.

To add insult to injury, I just received a package containing revo parts I bought from an ebay seller located in Winsted, CT. It was shipped USPS Priority on Aug 18, 2008.

That’s about 9-10 days and CT is farther from San Francisco than Kansas .

While your mail may not go through the international customs office, packages of certain weight and value still require customs documentation from the shipper and do pass through customs in certain respects. A small package that is very light and has a low value will pass through rather quickly and undetected(no delay), but a larger package with a $100 value or more will potentially take longer - Aside from that, priority mail isn't nearly foolproof. I have had packages take 5 days to get here via priotrity mail and other packages take 2 days via priority mail from the same place. Just FYI - I do tend to ship a lot pf packages, so I am pretty familiar with the ins and outs. :)
   
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