Quote:
Originally Posted by TexasSP
I need to bring my guy beating the dead horse avatar back I think.
I see no point in airing this thing hear. It went out the next possible day, the guy gave you personal attention, maybe it is time to move on.
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Wow that is nice. Yes I got some personal attention I made sure of that. I was told many things none of which panned out to be true. I was told once it was already shipped when Patrick blindly thought I was talking about a MMM. Then I was told it would ship on the 29th it did not. Then I was told it had shipped on the 2nd but in fact it had shipped on the 3rd. As it stands we are looking at 73 calender days from the time they got my ESC until the day I HOPE i finally get it back. Obviously I am not the only one having these kinds of issues. Granted I have had much better experiences with Castle in the past but my whole point in this thread as been that despite being told repeatedly things are getting better to my experience every time I have had to warranty a part it has taken longer every time.You may very well be right it may well be time to move on. I certainly hope not but if this is what we are going to see in the future from Castle it will be for me.
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