Replacement Warranty for Quark?

Incase anyone was wondering I sent mine off at the time of my post in this thread on the first page and I still haven't gotten a response even with numerous emails. Been way to long now and I have pretty much given up.

[mohanjude]

Originally Posted by bensf

Incase anyone was wondering I sent mine off at the time of my post in this thread on the first page and I still haven't gotten a response even with numerous emails. Been way to long now and I have pretty much given up.

I am sorry to hear that. I sent mine to Korea and had to chase it up with several phone calls and finally got it back in about 20 days - it was sent back via fedex free of charge to the UK. I cannot grumble but for the first days JoeJoh from Quark kept saying he did not receive my esc inspite of a tracked package showing it been delivered. When I supplied the name of the person who signed for the package they found my esc. I believe somebody else sent the esc to korea and quark said they did not receive it. I sent mine to the address on the website rather than the address on the esc box.

Mohan

Originally Posted by mohanjude

I am sorry to hear that. I sent mine to Korea and had to chase it up with several phone calls and finally got it back in about 20 days - it was sent back via fedex free of charge to the UK. I cannot grumble but for the first days JoeJoh from Quark kept saying he did not receive my esc inspite of a tracked package showing it been delivered. When I supplied the name of the person who signed for the package they found my esc. I believe somebody else sent the esc to korea and quark said they did not receive it. I sent mine to the address on the website rather than the address on the esc box.

Mohan

i sent it to the address joejoh gave me in korea. I am going to try some more, but I think it is long gone.

[Kajman]

I did the sam, in may... Only problem is that I lost my sending confirmation :( It's a pity...