mmm v3 thermaling issue

[sweetride4me]

Thanks linc I went and read Tom's status led meanings and it was the LVC kicking in... my BRAND new 1 run zippy seems to have a bad cell..... uuggghhhh I charged it and it is only at 12.1v..... my luck.... looking like my other BRAND new zippy might be the same too did a 5-10 play with it and threw it on the charger and and only 3 of the 4 lights came on.... saying one cell is already fully charged... I checked this pack before running and it was at 16.3v, before on the charger it was at 15.4 so I'm going to check when it comes off..... any suggestions guys, should I email hobbycity????