Technical support job posting at Castle Creations

[Bondonutz]

Originally Posted by Pdelcast

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Job Requirements:
* Excellent verbal and written communication skills
* Ability to determine the skill level of a new contact quickly and match communication to the listener’s ability to understand.
* The ability to communicate complex technical issues in a way that is appropriate for a wide range of listener skills and abilities
* Patient, empathetic and helpful demeanor regardless of situation
* Experience in electric RC, preferably with Castle, Nuetronics and Berg products.
* Competent with computers, computerized systems and computer programs
* Represent the company and its products in a positive manner at all times.
* Associates degree or equivalent experience in customer relations or communications.
* Excellent listening and reading skills
* Experience in electric RC such as general aircraft, helis, cars and/or boats.
* Must have pleasing and easy to understand phone voice
* Must be able to type 30+ WPM, good writing skills a must
* Must be able to concisely communicate complex technical ideas in writing

With this Motley crew of mispelling, beer swilling hillbillys I certainly hope you don't have your hopes to terrible high of finding the perfect candidate here ?

[Pdelcast]

Originally Posted by Bondonutz

With this Motley crew of mispelling, beer swilling hillbillys I certainly hope you don't have your hopes to terrible high of finding the perfect candidate here ?

Yeah, but beer swilling hillbillies are my favorite kind of people!

[Bondonutz]

Originally Posted by Pdelcast

Yeah, but beer swilling hillbillies are my favorite kind of people!

I'm hearing ya !