I have been a CC buyer since the first smile that my Mamba-fied FT T4 gave me way back when, during my groundbreaking first launch of BL power.
A few months back, I had a super ugly landing splitting my shell on my XT8 and obliterating my MMM v3 esc. It was sad being the esc was only a few months old with 10 runs on her maybe, if that. I sent it in to the guys and fully anticipated to pay for the repair and even stated this when I called on status. Purely without a shadow of doubt it was my fault and negligence on my part!! I was informed by Deana with the repair dept that the MMMs were not in stock and they couldnt tell me exactly when they would be back. I responded, "No biggie you guys have always taken care of me and I am patient so just send her out when you have em." Yesterday I received a package with a NIB sealed v3 MMM.
I dont know what to say....well I do THANK-YOU SO VERY MUCH!!! Thats just not enough tho. This is not the first time CC has gone out of the way for me. I just have to say that this company is a dying breed here in the States...world for that matter. I will continue to support this honorable and incredible company. I applaud you Castle Creations for all you effort and support. You did not have to do this but I soooo appreciate it during these tight times. You and your products never cease to amaze this enthusiast. BTW, the new MMM is destined to guide my new 1520 that i got for Christmas.
I did call and proclaim my praise but I wanted others to know of my un-dying gratitude to a sensational company!!!
Thank-you again from an avid supporter!!
Glad we could help you out...
Patrick del Castillo
President, Principle Engineer
Castle Creations
iam glad to read something like this because of the problem i have had with my first CC product i think ill give them another chance and not count them out yet