TeamNovak's Lifetime Legacy Trade-In Program

I have had nothing but great luck with all my Novak systems. I have had 1 failure within warranty (or just out of), and Novak was there had my fixed up in no time. I had another failure Waayyy out of warranty that was clearly my fault.
Castle on the other hand treated me terrible and took almost our whole summer to fix their problem.
Novak will always get my money, even if it is a bit more, they seem dependable and rugged..
Just my .02

[George16]

Originally Posted by Garcol

I have had nothing but great luck with all my Novak systems. I have had 1 failure within warranty (or just out of), and Novak was there had my fixed up in no time. I had another failure Waayyy out of warranty that was clearly my fault.
Castle on the other hand treated me terrible and took almost our whole summer to fix their problem.
Novak will always get my money, even if it is a bit more, they seem dependable and rugged..
Just my .02

I guess you're the exception to the norm .

[NovakTwo]

We made a couple of changes to our new Trade-In program that should save customers a few bucks...

We reduced the Ballistic upgrade price to 69.00 and completely eliminated the 5.00 service charge from all transactions. We also added a link in the leading paragraph to our NW service return form and a link to our return shipping charges. I think that we added a couple more examples, too.

Any more inputs?