repair time

[Pdelcast]

Originally Posted by DwightSchrute

However, i thank you for taking out the time to get this resolved personally.
I know this was a giant pain in the ass, but the fact that you got one in the mail for me today speaks volumes on how you conduct business.
I really appreciate it Patrick.

Have a good weekend,

-Jeff


EDIT: BTW...i got a tracking number from them today via e-mail shortly after Patrick posted his resonse. Again, many thanks.

Hi Jeff,

It really didn't matter -- it would have gone out today whether I got involved or not, just coincidental that I got involved on the same day that a replacement was available.

I'm glad I was able to get a timely status for you though.

Sorry for the delay -- but this time of year we often get a little overwhelmed.

Thanx!

Patrick