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Pdelcast
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08.30.2010, 10:12 AM

Quote:
Originally Posted by JERRY2KONE View Post
CC's customer service is probably the best out of the R/C support companies, and for the most part all you do is send in the product and let them know when you purchased it. As long as it appears new and is not destroyed due to neglect or misuse they will take care of you promptly. If you go and explain all of this crap then they are likely to close the door on you and say no. Sometime too much information is not a good thing. Quite frankly I doubt that CC cares one way or another how you came to own their product as long as it is a genuine part, fairly new, and failed due to a quality issue with the CC item in question. Anything else is irrelevant and should not be shared with anyone.
Yeah, pretty much.


Patrick del Castillo
President, Principle Engineer
Castle Creations
   
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